PERSONAL INFORMATION:

Mohammad awad

Nationality: Jordanian. D.O.B.: 18.07.76.  Willing to travel or relocate. +9627-9813-3265.

Email: [email protected]

CAREER OBJECTIVE:

Pursuing a challenging career position in the field of Sales / Business Development / Customer Relationship Management where my professional experience, education, and abilities will be an asset. Desire a position with career growth potential where I can apply my Sales & Business Skills to expand the business into new territories.

PROFESSIONAL EXPERIENCE:

Recently working district marketing manager at Gilwan web development co,Amman Jordan.

Provide direct customer services by informing them of products and services
• Ensure that customers are directed to the appropriate aisle
• Identify sales opportunities and follow up on existing accounts for business development
• Create and execute appropriate strategic plans to bring in more business
• Research sources in order to develop new business connections
• Make cold calls to prospective clients and inform them about new products and deals
• Conduct market research to identify trends and manage sales activities accordingly
• Meet individual and company sales targets
• Promote new products to walk-in customers and record orders
• Handle and resolve customers’ complaints
• Explain products’ value and capabilities to customers
• Process payments in terms of cash, checks and credit cards
• Verify the validity of paper money and credit cards
• Tally cash with receipts at the end of the shift
• Maintain stocks and inventory
• Stock shelves with appropriate products and ensure correct price tagging

Account Sales Manager at crystal call  Amman Jordan from 2009– 2016.

Devising and implementing the company’s sales strategy.

Setting revenue targets for the company and setting key performance indicators.

Meeting with the sales managers on monthly basis to assess company performance against KPI’s.

Presenting sales results to the board on a quarterly and annual basis.

Speaking at conferences and events about the company’s products and services.

Implementing sales strategies across the company and monitoring effectiveness.

Keeping a close eye on the sales activities of competitors and utilizing ideas where appropriate.

Overseeing performance management of under-performing sales staff.

Implementing a variety of new business initiatives to drive sales.

Ensuring the organization has an effective sales training programs.

Working with members of the board on budgeting and planning.

Negotiating agreements for contracts with customers and ensuring commerciality.

Implementing an effective sales pipeline and lead tracking process.

Ensuring the CRM is being used effectively and provides a competitive advantage.

Implementing best practice in sales techniques throughout the department.

Sales at JCpenny Orlando FL. 2005-2009

Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. Sells products by establishing contact and developing relationships with prospects; recommending solutions. Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.

Salesman at west gate lake Orlando FL 1999-2005 (Time share project)

·         Instilling a marketing led ethos throughout the business

·         Researching and reporting on external opportunities

·         Understanding current and potential customers

·         Managing the customer journey (customer relationship management)

·         Developing the marketing strategy and plan

·         Management of the marketing mix

SUMMARY

1        Over 10 years of experience in a variety of retail stores settings

2        Quick learner who can easily adapt to new responsibilities;

3        Cooperative and get the job efficiently done.

SPECIAL EXPERIENCE:

·         Strong practical industry experience in retail management, contract negotiation, hard core sales, market development, customer service, and setting up new effective business procedures and sales targets & channels.

·         Strong interpersonal skills; ability to work with various businesses & clients.

·         Established and maintained good support with coworkers and clients in every position held.

·         Communicate effectively both orally and written in English and Arabic.

·         Skills: Teamwork, Leadership, Motivated and committed to work, Problem-solving skills