Education

2018-2019 Executive-MBA at IMT Ghaziabad

2011-2015 B.COM at Ignou

Experience

04/2018- Currently Working Manager–Sales Operations & HR at Lakshya Internet Pvt. Ltd.

§ Analyze Sales pipeline & trends with Senior Management in order to forecast monthly & quarterly sales goals and quotas with 95% accuracy.
§ Brief CEO & CFO with weekly with detailed analytics reports & generate 12 comprehensive reports weekly/monthly & annually for review to the sales team & operations team.
§ Designed an innovative marketing strategy to boost market, penetration, increasing our operating profit margins.
§ Facilitate the hiring process and training of the sales team across the North India Region.
§ Device social media Strategies that align with B2B initiatives & objectives.
§ Oversee the daily operations and schedules of over 100 employers.
§ Greeted client & vendors with respect & hospitality.
§ Monitor forecasts and consumer data for changes & offered solutions.
§ Streamlined data input process by aggregating related data and reorganizing databases.
§ Serve as personnel chief for all HR processes, Including onboarding & offboarding, personnel transfers, correspondence, and directives for 150+ off roll employees.

09/2016 – 03/2018 Deputy Manager-Sales Operations & HR at Channelplay Limited

§ End to end Management for around 1100+ manpower in North & East India for Apple Project.
§ Client communication in the form of daily, weakly & monthly reporting which includes ad-hoc reports.
§ Following projects Standard Operating Procedures for all operational tasks.
§ Coordination with team leaders, vendors, and freelancers, meeting the project’s data and analytical requirements through the usage of ERP systems and MS Excel which also includes data collection, cleaning, compilation, and analysis.
§ Managing all the training in North-East India.
§ Maintain project attendance for Pay-rolling.
§ Market visit with TLs and client to ensure the Hygiene of the program with PJP.
§ Assets Management (Demo phone Issuance to new joiners & recover of exit employees).

01/2014 – 09/2016 Sr. Executive-Operations & HR at V5 Global Services Private Limited

§ Responsible to manage a team of 1800+ promoters + 50TL PAN India (Handling Lenovo Smart Phone) Project.

§ Team & Operation Management (end to end) which includes joining and onboarding, HR tool management, payroll, performance check to exit.
§ Production and announcement of schemes and managing the output as well.
§Works closely with Customer Service Representatives to ensure customer satisfaction and problem resolution.
§ Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.
§ All HR / Finance / Admin functional communication related to invoicing & program requirements.
§ Monthly PJP Planning & Keeping a check on the market visit by the team to ensure visits are in accordance with PJP.
§ Assets Management (Demo phone issuance to new joiners & recover of exit employees).

10/2010 – 01/2014 Assistant Accountant – Finance & Operations at Adani Wilmar Ltd

§ Maintain up to date documentation for all company processes.
§ Conduct & oversee periodic financial audits.
§ Performed monthly reconciliation & accounts analysis.
§ Inspect vehicle before & after trips, logging and reporting mechanical problems.
§ Performed deliveries and establish goods working relationship with 50+ accounts
§ Maintain accurate travel & inventory records.