Ms Alex Sales and marketing executive

Business DevelopmentClient Relationship ManagementCustomer RetentionCustomer ServiceInside salesmarketing

Aim is to be associated with progressive organization that gives scope to apply my knowledge and skill and where I have my own distinct
identity and chance to reach on peak and I would like to be devoted myself for maximum growth of me as well as for organization and get confidence of
people where I work.
Exam Board / Univ. School / College Percentage
SSC State board Nicholson Syrian girls residential
HSC CBSE Syrian Jacobites Public School 60%
Graduated in (BMS) bachelor of management studies (marketing management -82%
Pursuing M.A journalism and mass communication via Distance mode( 2015-2018)
Worked as Customer Service Associate(sales) with Oceans Connect from Oct 12, 2009 till October 15, 2010 (12Months)  Resolving customers’s queries and helping them place the order for the article they wanted
 Making outbound calls to offer discounted rates and to let know about promotional offers  Making outbound calls to senior citizens in UK for promotional campaigns
Worked with QED Baton as Lead Generation Executive from November 5th 2012 till 6th February 2014..(15months) (represented Barry Whemiller
International Resources)  Researching and understanding about manufacturing domain and getting in touch with prospects in European and Indian Territory.  Setting up a meeting or teleconference call with the BDM of the company represented.  Discussing about the capabilities and creating a need for them to understand and give us a chance to showcase our abilities.
Worked with Tech Mahindra Business services, Pune as Client Retentions Technical Associate (sales and retentions) from 21st February 2014 till
December 2014(10 months)
Being a Customer retentions associate,I would pacify the irated and unhappy customers who are looking to cancel their contracts and
discontinue the association with the company.I would listen to their issues,reasons for not being happy,and would try the level best to fix it and
later upselling was also a major responsibility.Direct sales was also a part of this role.
Worked with Advanced Hair Studio Pvt Ltd Pune as Client Relations Executive(Customer Service and sales and marketing) from April 7th 2015 –until
11th December 2015(8 months)
As a client relations executive,I was the point of contact for presales and post sales issues and requests.I would also sell the retail products,and also used to
be a part of all marketing and promotional activities like roadshow or a corporate office visit etc and used to work closely with Business development team.
Worked with Home Star Trading and contracting WLL, Doha Qatar as Business Development Executive(December 3rd 2016- January 31st 2018)
Homes Star is a manpower supplier in Qatar and I worked as a business development executive.
Meeting up with new clients ,making visits to the locations where projects are going on,pitching for selling the manpower,making quotations,reports etc
were the major responsibilities.
Worked closely with the marketing team for promotional activities as well.
Date of birth : 18th May
Marital Status : Married
Languages : English, Hindi Malayalam