Education

Jan 2018-Dec 2011 Master’s in software engineering at Mohammad Ali Jinnah University

Jan 2004-Dec 2006 Bachelor’s in computer science at Indus Institute of Higher Education

Experience

18 March 2018 - till date Project Coordinator at DUBAI CUSTOMS (BIN ZAYED GROUP)

 Create Project schedules.
 Monitoring of Project executions.
 Handling worth 50 million portfolios.
 Creating Project Management (PMO) documents.
 Creating SOW, Gantt chart.
 Developing the details of approved project proposals into well-defined scope statements & project management plans.
 In collaborating with the stakeholders, client service lead on projects: defining visions, explaining complex ideas.
 Producing project status reports.
 Coordinating internal and outsource resources and vendors for the flawless execution of projects.
 Developing projects to address issues quickly.

14 Aug 2016 – 31 Jan 2018 Project Coordinator at OMINTO, INC, DUBAI, UAE

 Developing the details of approved project proposals into well-defined scope statements & project management plans.
 In collaborating with the stakeholders, client service lead on projects: defining visions, explaining complex ideas.
 Producing project status reports.
 Coordinating internal and outsource resources and vendors for the flawless execution of projects.
 Supervise Projects & established agile development methodology within the department, while initiating peer-to-peer
reviews.
 Allocating & managing technical staff including Designers, Developers, QAs, technical writing staff including Content
writers and translators.
 Managing major internal product enhancements, improving internal processing as well as internal software design &
business processes.
 Substantially increased Helpdesk response time by identifying repeated issues.
 Developing projects to address issues quickly and training staff on new resolutions.
 Create Project schedules.
 Monitoring of Project executions.
 Creating Project Management documents.

21 Aug 2014 - 12 Aug 2016 Project Coordinator at DIGITAL MEDIA MARKETING DM3, DUBAI, UAE

 Developed and maintained project schedule. Responsible for conducting daily status meeting & making status reports.
 Producing Project status report by Managing Software Project, Project story board activities for multiple projects
across all project phases, including initiation, planning execution, monitoring control and closure.
 Accomplishes information technology staff results by communicating job expectations, planning, monitoring &
appraising job results, & coaching, counselling & disciplining employees, initiating, coordinating & enforcing systems,
policies & procedures.
 Meeting stakeholders to identify needs and liaising regularly with them & all team members for each client.
 Maintains organization’s effectiveness & efficiency by defining, delivering & supporting strategic plans for
implementing information technologies.
 Assess problem situation to identify causes, gather and process relevant information, generate possible solutions &
make recommendations &/or resolve the problem.
 Process improvements, via User Stories, Design Mock-ups, Wireframes, & Business flows for modules & Applications.
 Directs technological research by studying organizational goals, strategies, practices and user projects.
 Creating Project Management documents.
 Writing scripts & test cases for Web Application, Mobile & GPRS printers.
 Determine the resources (time, money, equipment etc.) required to complete the project.

21 Nov 2011 – 18 Apr 2014 Lead Software Quality Assurance at KOLACHI ADVANCED TECHNOLOGIES, KARACHI, PAKISTAN

 Developed completed project plan and Functional Requirement document. Created scope of work. Maintained status
meetings and created status reports. Conducted meetings with client. Monitored progress of project and managed
change request.
 Developed project Plan, FRS and scope of work.
 Maintained project status reports. Monitored progress of the project. Maintained change requests. Assist in UAT cycle.
review test case documents and UAT plans.
 Performing functional, regression, database, smoke, system, performance and UI testing on both web and desktop
applications.
 Mentoring QA team in all phases of Software Testing Life Cycle (STLC) and managing all test activities with the team.
 Worked as a Project Manager.
 Developing test plan by taking Quality Assurance and Software development team on board.
 Creation, maintenance and updating of test cases based on business requirements and execute test cases (manually
and automated).
 Automating test cases using Selenium IDE and web driver.
 Discussion with Project Manager, software development and Quality Assurance team in all phases of SDLC.

08 Jun 2010 - 19 Nov 2011 Software Quality Assurance Engineer at NORTEC INC, KARACHI, PAKISTAN

 Create Analysis plan, communication plan and providing estimates for Requirements.
 Understanding the business process of HL7 and United States CCHIT code of conducts.
 Determining the solutions scope (product and project).
 Developed complete Quality Assurance process of the EHR products.
 Installations, Configuration, Administration and usage of Software Quality Assurance tools.
 Organizing the requirements, customer needs & functional requirements and delivering artifacts such as Functional
Specs, Business Requirement documents, use cases, prototype and process flow diagram.
 Defining Acceptance Evaluation Criteria for validating the business solution being delivered.
 Providing support and guidance in Sprint Backlog preparation.
 Tracking project milestones and deliverables.
 Deployment of new patches, basic Functional Testing for the required Feature and maintaining database efficiency,
database performance monitoring, database diagnosis, tuning, backup and recovery, managing users and security and
performing proper UAT.

04 Jun 2007 - 05 Jan 2010 Software Quality Assurance Engineer at EXCEL TRANSCRIPTION, KARACHI, PAKISTAN

 Creation of Test Cases.
 Test Case Execution.
 Test Case Management.
 Creation and Management of bug report.
 Research Work.
 Quality Assurance of Forum Software.
 Implement different Quality Assurance on ERP Application.
 Execute different types of testing on RMS applications.
 Use different types of SQA tools to accomplish their tasks.
 Creation of different technical documentation which includes but not limited to Software Requirement Specification
(SRS) and Functional Specification Documentation (FSD).