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Mukhtar Bin Garrido Aziz Senior Process Executive

Philippines
Adobe Creative Suite

Career is defined by 3+ years of progressive experience in creative & multimedia industries. Has worked abroad for about 5 years in the field of customer service such as Radio Shack and Circuit City and Video Editor for a company called Asia Yaosho . Proficient in Adobe Creative Design Suite & knowledgeable in current web standards for design & development.

Proficient in Adobe Creative Design Suite & knowledgeable in current web standards for design & development. The Main responsibility at present includes analysis and resolution of issues from the client with particular focus on Sales and Distribution and Materials Management. Has significant experience in full cycle implementation for these modules as well.

As Customer/Technical Service Representative responsible for handling customers needs in terms of electronic consumer products and troubleshoot internet connection.

Proficient in basic drawing, painting & digital painting. Wouldn’t mind any type of working conditions, Excels in visual conceptualization, direction & execution of photography & multimedia projects from pre-production, production to its post-production stages. Has extensive knowledge of digital technologies & systems. Able to lead or collaborate in any work environment, whether shooting or designing for a client.

 

Education

2011 - 2015 Multimedia Arts Major at Asia Pacific College
Diosdado Macapagal Blvd, Pasay (2008 - 2010) (Undergraduate) Nursing at Manila Doctors College
(2003 - 2005) (Undergraduate) Bachelor of Science In Information Technology at ICT College

3200 Wilshire Boulevard Suite 400 Los Angeles, CA 90010

(1999 - 2003) High School Graduate at Daniel Murphy Catholic High School

241 S. Detroit St. Los Angeles, CA

Experience

January 2003 to November 2004 Customer Service Representative at Radio Shack

Consumer Electronics Products

February 2005 to October 2006 Customer Service Representative at Circuit City

Consumer Electronics Products

May 2015 to March 2016 Graphic Artist at LGR Athletics

Developing concepts, graphics and layouts for product illustrations, such as company logos, and team logos.

Reviewing final layouts and suggesting improvements if required

March 2016 to May 2017 Video Editor/Store Clerk at Asia Yaosho

Kinshicho, Tokyo, Japan

Provide monthly Web Commercial (30 seconds Per commercial)
Scripting, Editing and finalizing every commercial.

Inventory, Cashier, Display items

August 2017 - Present Senior Process Executive at Cognizant

Tech/Customer support who handles three channels.

Email, chat and phone (Services)