NADESHA BRITTON

Address: Golden Meadows, Stony Hill / Email:[email protected] / Tel:(876)312-0739  or (876)552-7862

Objective

To secure a position at your establishment that requires a professional and valuable team player with excellent customer relation skills; and a commitment to be efficient and be accurate.
Education

MEADOWBROOK HIGH (2003-2009)

School leaving certificate

STONY HLL HEART ACADEMY(2010-2012)

School leaving certificate
Positive Attitude
Skills & Abilities

HANDS-ON EXPERIENCE

Setting tables and placing decorations.
Learning the items on the menu and describing them appropriately to the guest.
Experience / familiar with different kinds of food and beverage.
Skills with MS Word, Excel and Internet.
Preparing and serving special type of food sandwiches for any guest.
HOSTESS POSITION

Meet and greet guest and seat them to the seats.
Answering the telephone and taking order as well as taking reservations.
Doing non-cash transactions from any order that’s placed over the phone when the guest have arrived to pick up their orders.
COMMUNICATION

Answering to guest questions based upon the menu and beverage menus.
Skills in taking orders and relaying to kitchen and bar staffing.
Being respectful to my supervisor, manager or even customer when speaking to them and keeping it to a professional level.

LEADERSHIP

I was the group representative for my group when I was attending Stony Hill HEART Academy my duties were: marking the register, collect assignments whenever the instructor wasn’t able to make it to school and for functions and practical ensure that all is in place and to see that everything goes to plan.
Experience

WAITRESS / SUE’S BAKERY / AUGUST 1-30, 2011

I had the opportunity to work alongside Ms. Suzie as a waitress. Also learning from her and get to see how the restaurant runs on a satisfying rate. My responsibilities included: cleaning the tables, chairs and setting up the deli section for sandwich making. At the end of my shift I had to prepare the deli section for the evening shift waitress so that it doesn’t take up much time when customers arrive for dinner.

COUNTER-HOSTESS / COUNTERSTYLE RESTAURANT

Of each shift I change the garbage, clean and wipe chairs also swipe and wipe floor in order to keep the place in order.
I take customer ticket orders and make sure I accurately read what’s on it before giving the customers their meals.
When they are dinning I make sure to set up a clean tray to serve their foods.
Also I ensure to restock my work area (eg. Forks, napkins, spoons, plates) for my shift and as well as for the other shift so that when they arrive they will be able to attend each customer’s needs instead of focusing on restocking.

WAITRESS/HOSTESS / GROGG SHOP DEVON HOUSE

On each morning shift I open up the dining room doors and windows and inspecting the dining room tables are clean from dust and small insects, cleaning the plates and changing the napkins
Ensuring that each special request are lodged and passed to restaurant staff.
When guest have complaints I make sure that I deal with the matter appropriately so that there won’t be any confusion.
When guest arrive at the restaurant and the waiter is not present I take his place and then report after what the guest has ordered.

WAITRESS/HOSTESS / MAJESTIC SUSHI & GRILL

On each morning shift I open up the dining room doors and windows and inspecting the dining room tables are clean from dust and small insects, cleaning the plates and changing the napkins
Ensuring that each special requests are lodged and passed to restaurant staff.
When guest have complaints I make sure that I deal with the matter appropriately so that there won’t be any confusion.
When guest arrive at the restaurant and the waiter is not present I take his place and then report after what the guest has ordered.
PEAR TREE PRESS/RECEPTIONIST

Recptionist
Customer Service- Assist with client jobs by directing them to the person that is responsible
Dispatch delivers such as cheques, printed jobs and invoices
Responsible for filing invoics, delivery slips and job tickets
Answering  telephone calls
Inventory

CASHIER/MERCHANDISER/SUPERVISOR/JOONG SUPERMARKET

Proper handling of money
Multi-tasking ability
Cleanliness
Proper Customer Service
Team Player
Making sure to monitor the cashing screen at all times
As a supervisor I had many duties including customer service, running the cash registers, stocking the shelves of the store, working closely with retail merchandisers, handling problems that other employees and customers had, helping customers in locating items, stay up to date with sales and promotions and pricing of the goods on the shelves.
As merchandiser I made sure that pricing was correct with all merchandiser, kept work area clean and safe, assist customers with goods, making sure to replenish all shelves on the floor, place each items that’s near to expire date at the front and stock the fresh goods behind them.

XIN NINNG WHOLESALE/CASHIER/SUPERVISOR/MERCHANDISER

Proper handling of money
Multi-tasking ability
Cleanliness
Making sure that the shelves are always in order
Rotation of goods
Make sure that all company get their expired products at all times
Ensure that company merchandiser pack their shelves and boxes are removed

REFERENCE

Joong Supermarket

Floor merchandiser: Oniel Pollock

Tel: (876) 484-1238