Nathalie M. Sabug
Soi 24, Onnut Road, Sukhumvit 77
Bangkok, Thailand
+66 8 5326 5558
Summary: My career in the travel industry spans over 7 years of dedication to the highest standards in hotel contracting, revenue management, online marketing in one of the most renowned B2C online travel agency, Agoda. My experience has taken me on key assignments with one of the biggest B2B online wholesaler in the world, Hotelbeds, a part of TUI Travel Plc., by developing Asia Pacific region for tours and transfers. Obtained growth of over 100% in operational margin in 2014 & 2015.
EDUCATION
Mindanao State University, BS Computer Science , 1997 – 2003
WORK EXPERIENCE
Hotelbeds Thailand, a part of TUI Travel
Senior Contracting Manager, Transfer & Activities Bank
Middle East , Southeast Asia, Pacific
Based in Bangkok, Thailand office
· Directly manage the Middle East, Southeast Asia and Pacific as destinations while hiring, mentoring and coaching new team members
· In charge of contracting potential suppliers and maximizing revenues to achieve quarterly targets, driving implementation of internal business initiatives and improving process efficiencies in addition to developing and sustaining strong partner relations. Negotiates favorable rates, allocations, promotion and inventory at property level and driving key initiatives that support revenue goals and strategic objectives.
Hotelbeds Thailand, a part of TUI Travel
Yield Manager, Transfers & Activities Bank
Middle East , Southeast Asia
Based in Bangkok, Thailand office
Apr 2014 to Present
Mar 2013 to March 2014
· Manage product contracting for transfers and acitivities both in Middle East and Southeast Asia.
· Able to position destinations under my care to be on top in MEAPAC region by assuring that right products for each market are offered online with freesale and min cut off days.
· Build lasting and better relationship with partners.
· Analyze and identify trend and opportunities for each destination.
· Analyze competitor benchmarking through price comparisons: pricing/inventory analysis, reviewing international and local competitors both B2B & B2C and send the guidelines to the team
· Optimize commercial campaigns, to increase sales from online promotional advertising initiatives.
· Represent the interests of the company on Face to Face Negotiations, Work-shops, Seminars, Travel Trade shows and Site Inspections.
· Supervise all booking and invoicing problems related to contract loading or offers are solved on time
Compass Hospitality Group
Assistant E-Commerce Manager
Bangkok, Thailand
Jun 2012 to Feb 2013
· Responsible for multi properties in Malaysia and Singapore portfolios, develop and increase traffic through online channels for bottom line(maximize revenue and reduce distribution costs)
· Responsible for multi properties performance against budget
· Ensure content (photos, hotel information) of all Online Travel Agents is accurate, updated and has maximum impact to increase production
· Identify opportunities on OTAs to increase production and maximize online market share
· Develop initiative to actively drive incremental revenue through creative sales and online marketing.
· Analyze all online competitors in terms of product offerings, promotions and price points
· Monitor hotel management reviews and responses for all properties
· Oversee contracting process with 3rd party websites and actively search for new sales appointments
· Assist in the fast track training and development of team to increase overall work production
· Lead and motivate assigned team to exceed monthly target
· Ensure all properties are well-ranked and top of search results for all OTA site.
Agoda International
Market Manager
Philippines
· Develop new destination in Philippines in Visayas and Mindanao region.
Jan 2011 – May 2011
Agoda Services Co. LTD
Assistant Market Manager
Bangkok, Thailand
Sept 2007 – Dec 31, 2010
· Expand room inventory both in terms of quality and quantity.
· Plan and strategize to achieve departmental goals.
· Key contact point for suppliers to maintain relationship
· Local contact point for resolution of administrative issues with suppliers.
· Managed all supplier data in distribution systems.
· Managed seasonal rate renewals.
· Improved transactions from 75 bookings a day to 150 bookings a day in first 12 months.
· Obtained growth of more than 100% year on year in acquisition of new hotels
SKILLS
Efficient in Microsoft office (MS Word, Excel, Powerpoint, Access, Outlook)
Efficient in online distribution system, CRM, extranets
Knowledgeable in SEO, basic of PPC
Knowledgeable in Photoshop, Illustrator
Good Interpersonal Skills
Experienced working in multi-cultural setting
Able to work with minimum supervision
Able to analyze and solve critical problems