Photo

Navid Raza Technical Support Engineer / Field Service Engineer

Lahore

Navid Raza
H # 1, Mohd.Shafi Street, Chowk Baba Azam, Maqbool Road, ichhra,·Lahore. 54600
Skype: navidraza5· whatsapp + 92 3334842062
[email protected]

Career Objective
To develop, grow and excel as a Technical Executive and observe high standards for professionalism.
Education
The Punjab University
April / 1998

·    Bachelor’s Degree.
Lahore, Punjab., Pakistan.

·    Two year’s certification in Technical Education.

·    Six months certification in graphic designing.

·         Have Technical Training on Mimaki products (Jv/3Ts3, Ts34, jv5/Ts5, Tx500 & Jv33-150/Jv33-300 printers) in Turkey.
Work Experience
Working as Technical Support Engineer for Signs & Printing s.a.r.l – Beiurt – Lebanon. Distributor for Roland, Challenger, SPIM, Azon, Tenth & More.

 

Technical Support Engineer for 4 – Lines international KSA.

Handling DGI, FLORA, ROLAND, MIMAKI, MUTO, ALLWIN& other Chinese Printers.

 

Worked as MANAGER TECHNICAL for Mimaki Digital Printers & Mutoh Digital Printers (Textile Division) under

Source International – Pakistan.

 

 

Sabri Group of Companies,

Lahore, Punjab.

Field Service Engineer,

ROLAND, Aquajet Galaxy 3.3, Sabri Jet 3.3.

 

 

3M Pakistan (Pvt.) Limited. Lahore, Punjab.
Nov 2018 – till date

 

 

 

 

 

 

Sept 2017 – Oct 2018

 

 

 

 

 

 

 

April 2011 – Aug 2017

 

 

 

 

 

 

 

 

Feb / 2009 –  Mar 2011

 

 

 

 

 

 

 

Dec / 2008 –  Nov 2009

Field Engineer.
Joined 3M Pakistan

as Field Service Engineer to provide

technical services for VUTEk digital printer.

Al Shaheer Signs & Digital Solutions. Taif, K.S.A

Kingdom of Saudi Arabia.
June / 2008 – November / 2009

TECHNICAL MANAGER.                            Dec / 2007 – May / 2008

Installation of printers.
Technical Support.

Astron Tech, Lahore, Punjab.

Trouble shooting JETi & VUTEk

problems & look after printing section.

Gandi Innovations

(ex-Super wide), Dubai, U.A.E.
April / 2007 – November / 2007

Field Service Engineer.
Technical support.
Installation of digital printer.
Training Operators.
Making color profiles.
Customer Services.

 

 

 

 

Sabri Group of Companies, Lahore, Punjab.
 

 

 

 

October / 2006 – June / 2007

Field Service Engineer.
During this tenure, i worked as Field Service Engineer for ROLAND (digital printer) & SABRI JET (local printer). Installation, customer support & providing technical support were the nature of my job.

Graphic Impressions, Lahore, Punjab.
December / 2004 – October / 2006

In charge Printing Section.
Worked as an in charge Printing section, printing different formats through JETI & rectify technical problem was the core Job. During this tenure, I operated & rectified problems in DGI, ROLAND & JETI printers.

Technical Skills
·    Installation of Printer.
Under Installation of printer my job requires:
site preparations.
Electrical cable jointing.
Preparing the workstation for Rip station installation.
Feed back the client about the site set up.

Making Color Profiles.
After installation, I make color profiles on different mediums (Flex, Vinyl and Backlit) to match the printing production through eye1 device.

Experience Over inks.

Experience over understanding inks viscosity, grain size, Pico liters and so the characteristics i.e Dye sublimation, UV, Reactive, Mild Solvent or Solvent.

·       Training Operators.

After matching colors, I train operators how to run the printer.Starting up, shutting down and dealing with faults includes the nature of job.

 

Technical Support.
To provide, technical support and to help operator to rectify problems in any set up where printer is installed.
By phone, visiting or giving technical document over problem.

Customer Handling.
Fluent in English language to handle client in a very cool way.
Make client understand the problem & how to rectify it.
Always polite.

·      Computer Handling.
Familiar with Hardware of computer & software related to Printing Machines. (Onyx, Wasatch, PhotoPrint, VersaWorks & RasterProLink etc.).
 

 

 

Managerial Skills:

·       Graphic Designing.
Familiar with Adobe Photoshop & Coral draw to treat colors for the production print files.

·     Handling Team members,

·     Assigning their jobs to achieve the goal.

·     Establishing contact with clients to know feedback

·      Assisting Marketing guys by conducting sessions about product knowledge (technical) & visiting clients with them to answer technical questions by client.

·      Conducting training session for Technical Guys to absorb

Affiliations
International Society of Poets, Maryland, USA., Distinguished Member May / 2000 – Present
Interests
Computers.
Chess.
Swimming.
Reading Books.
Guitar Playing.

References can be furbished upon request.