Neca B. Rivas
Brgy. Baye, Mambusao, Capiz
[email protected]
09300845229

CAREER OBJECTIVE:
Aspiring to obtain a position as a call center representative in a dynamic environment and respond to simple queries and route calls to the proper person.

PERSONAL INFORMATION:

Date of Birth : April 24, 1997
Place of Birth : Sta. Josefa, Agusan del Sur
Age : 21 yrs. old
Civil Status : Single
Citizenship : Filipino
Height : 5’0’’ ft.
Weight : 40kgs.
Religion : GICC
Father : Nicanor S. Rivas
Mother : Rebecca B. Rivas

EDUCATIONAL ATTAINMENT:

Tertiary: 2013-2017
Capiz State University, Main Campus
Fuentes Drive, Roxas City
Course: Bachelor of Secondary Education
Major in English

Secondary: Graduate 2013
David Moises Memorial High School
Brgy. Balit, Mambusao, Capiz

Elementary: Graduate 2009
Baye Elementary School
Brgy. Baye, Mambusao, Capiz

WORKING EXPERIENCE:
Customer Service Representative (Transcom)
2 Tower A, One Global Center
St. Iloilo Business Park, Iloilo City
Philippines 5000 (October 2017- January 2018)

Use effective and soft-skill communication techniques to qualify prospective clients, present solutions, overcome objections or to convince the clients;
Responds to telephone inquiries about the company’s product or services.
Investigates customers complaints and resolve problems.

TRAININGS/SEMINARS ATTENDED:

“Philippine Association for Teacher Education”
A seminar for future educators which aims to promote the professional development of teachers on Punta Villa Resort, Iloilo City.

“Amplifying Teacher’s Competencies in the 21st Century”
At Capiz State University

“Improving One’s Life Through Social Networking Sites”
At Capiz State University

SPECIAL SKILLS:

Excellent communication, listening, and persuasion skills.
Be able to work with orientation to customer service, team, and office support skills.
Professional working oriented and flexible to work in any shift.

CHARACTER REFERENCE:

Mrs. Violeta D. Laurilla
09127342412
HT-III
Bergante Elementary School

I do hereby certify that the above mentioned data are true and correct to the best of my knowledge and beliefs.

Neca B. Rivas
Applicant