Objective: To contribute to your company’s success with my knowledge in technical skills associate with eclectic expertise as its working force adeptly in my field of profession.

Professional Profile

·         Creative thinker and analytical problem solver with demonstrated ability to manage encountered technical problems and troubleshooting through execution/completion under pressure fast-paced, time sensitive environments.

·         Decisive, energetic, flexible, focus team player who helps high-performing team through fixing technical problems.

Summary of Experience

·         Bachelor of Science in Computer Engineering from Southwestern University, Cebu City, Philippines.

·         Greater than 10 years of work experience in Information Technology sector with Grain Silos and flour mills organization.

·         Managing and maintaining the LAN and WAN Infrastructure of Grain Silos flour mills and organization.

·         Expertise in installation, configuration and administration of VMware ESXi 5.

·         Thorough knowledge of Internet concepts and ability to perform enhanced research on the Internet to find relevant information/resolutions.

·         Team coordination, schedules, task assignments, and project follow-up

·         Expertise in configuring MS-outlook.

·         Expertise in operating and managing machines in Mill using PC base operations.

·         Expertise in Active directory, Domain and DHCP

Technical Skills

·         Testing skills: Software, Firmware, Black Box, Regression and Hardware.

·         Operating Systems: Windows XP 32&64 bit, Vista 32&64 bit, Mac OS, Windows 7 32&64 bit, Windows 10,Linux Redhat 5.3

·         Software: Microsoft Offices 2000,2003,2007, Photoshop, Teamviewer, Norton Ghost, Clearquest, PQMagic, Acronis, ULead Video Studio9, Image Center, MS-Outlook 2007, 2010 and 2016.

·         Hardware: Routers, Switches, Motherboard, Internal/External Hard drive, SCSI, Serial/Parallel Port, Print Server, DeskJet and LaserJet printers, Dot Matrix printer, Faxes, Cameras, IDE, PCI, USB peripherals.

Work Experience

January 1, 2017 – Present (More than 1 year)

Milling Company 2 Riyadh Head Quarters (Same company only name is change) Riyadh, KSA

Role: Network Specialist   Industry: Government Organization

Client Description: Grain Silos and Flour Mills Organization (GSFMO) is considered one of the leading national institutions which has a prominent role in the achievement of the economic development in the Kingdom of Saudi Arabia and, in the provision of citizens needs of most important food materials.

Key Responsibilities

·         Managing and troubleshoot attendance system.

·         Managing and troubleshoot all network connection in Head office and three branches.

·         Troubleshoot network connectivity.

·         Create and troubleshoot emails for all employees.

·         Configure MS-outlook.

·         Give support to all employees.

·         Configures and troubleshoot printer sharing thru network.

·         Create and restore back data storage using VMware ESXi 5.

·         Managing active directory, Domain and DHCP

·         Managing and diagnose servers in Head quarter and 3 other branches.

July 26, 2008 – December 31, 2016 (8 years and 5 Months)

Grain Silos Flour Mill and Organization, Al-Jouf, Saudi Arabia

Role: IT / Computer Technician    Industry: Government Organization

Client Description: Grain Silos and Flour Mills Organization (GSFMO) is considered one of the leading national institutions which has a prominent role in the achievement of the economic development in the Kingdom of Saudi Arabia and, in the provision of citizens needs of most important food materials.

Key Responsibilities

·         Network connectivity troubleshooting TCP/IP 10/100BT network and Wireless using Routers and switches supporting both Desktop and Laptop PCs.

·         Install and configure network and local laser/dot matrix printers using TCP/IP and print server.

·         Install and configure all standard peripherals PCI, PS2, Serial, Parallel, SCSI, USB, Scanners, Cameras, Memory Sticks, Internal/External Hard drive, Barcode scanner, LaserJet/DeskJet printer and Faxes.

·         Troubleshoot and maintain the company system application.

·         Basic telephone line installation.

·         Maintain and troubleshoot CCTV cameras.

·         Install and configure desktop and laptop PCs using Windows XP-SP2, Windows 7 and windows 10.

·         Company systems back up using HP DDS-3 data cartridge and hard drive.

·         Making reports to all encountered troubleshooting and technical problems and then submitting report to our IT manager for verification.

·         Configure MS-outlook 2007, 2010, 2016

·         Provide support to users

·         Configure network printer sharing.

·         Managing windows servers 2005 and 2008, Linux Red Hat 5.3 operating system thru VMWare.

·         Monitoring & troubleshooting with performance related issues

·         Managing and maintaining the LAN and WAN Infrastructure of Grain Silos flour mills and organization.

·         Create & Managed user accounts, user groups, profiles and maintained account policies & assigned share level.

·         Managing and troubleshoot Mill operations program through PC base operations.

February 2006 – February 2008 (2 years)

Nozomi Fortune Services Inc assigned at Lexmark Research and Development Corporation, Phils

Role: Technical Support Staff / System QA Tester

Job Description: Simulates what a typical end user does to our products by exposing the driver through several types of testing suites. Primarily responsible for ensuring the quality of the drivers. Ensures the overall quality of Lexmark Printer Drivers by conducting thorough testing from an end-user’s perspective. Uses the test plans as a basis for testing activities and logs problems as they occur. Determine ways to improve work process and test methodology.

Key Responsibilities

·         Studies the test plans to ensure and knows the intent of the testing.

·         Runs the test suites from end user perspective.

·         Documents and reports an error found in the driver when running the test suites.

·         Reproduce the steps that were done to elicit the suspected error when asked by the developer.

·         Update the charts before leaving for the day.

·         Studies the specification of the software and firmware driver.

·         Develops in conjunction with team lead, new test cases to address new functions in each product as well as new test scenarios within the testing environment to stress the printer, driver and firmware.

·         Performs defect isolation on problems found and ensures reproducibility of problem.

·         Simulates problem found and documents it in the Problem Tracking Report (PTR) thereby ensuring that the recipient of the said PTR can reproduce the problem.

May 1999 – May 2001 (2 years)

Asia Technologies Corporation, MEPZ1 Lapu-Lapu City, Cebu City Philippines

Role: Computer Technician

Key Responsibilities

·         Install and configure all standard peripherals PCI, PS2, SCSI, Motherboard, Serial, Parallel, USB, Scanners, Cameras, Memory Sticks, Internal/External Hard drive, LaserJet / DeskJet printer and faxes.

·         Install and configure desktop and laptop PCs using Windows XP-SP2, Windows 98, NT and Windows 2000.

·         Network connectivity troubleshooting TCP/IP 10/100BT network using Routers and switches supporting both Desktop and Laptop PCs.

·         Making reports to all encountered troubleshooting and technical problems and then submitting report to our Supervisor for verification.

Seminars and Training Attended

Server Administrator: August 09, 2003

PCB Layout, Mounting and Soldering: July 19, 2003

Flash Multimedia: August 12, 2003

Siemens Simatic PLC (Automation System Solution and Maintenance Est.), Decemeber 7-8 2011.

Organization Involved

Member, Southwestern University Alumni Association since year 2005.

Educational Background

College:

Bachelor of Science in Computer Engineering from Southwestern University, Cebu City, Philippines

October 2005

Achievement: PIC Base Automated Vertical Window Blind

Secondary:

University of Cebu, Osmeña Blvd., Cor. Sanciangko Street, Cebu City, Philippines, March 1996

Elementary:

Cebu State College of Science and Technology, M.J Cuenco Street Cebu City, March 1992

Personal Data

Contact Number: +966 54 895 2132

Place of Birth: Cebu City, Philippines

Date of Birth: September 04, 1979

Age: 37

Sex: Male

Nationality: Filipino

References

Engr. Etheisham Quraishi

IT Operation Head

Milling Company 2 Riyadh Head Quarter

Riyadh, Kingdom of Saudi Arabia

Contact Numbers: +966 59 697 6244

Joel Sumalo

Production Director

Milling Company 2 Head Quarter

Riyadh, Kingdom of Saudi Arabia

Contact number: +966 55 864 0753