Highly experienced Systems technician with strong background in software/hardware and network administration. Proficiency in troubleshooting, installing, maintaining, analysing and repairing problems of various computer elements such as desktop computers, servers, Routers, switches, wireless devices, laptops printers, scanners and components/peripherals of an IT network. Administering and monitoring performance of LAN/WAN network using remote connection tools. Excellent knowledge of technology terms and developments. Exceptional customer service skills Good oral and written communication skills