Nicolino Cruz Derilo Jr. IT Technical Support

Canada Linkedin
107Adobe PhotoshopAndroidCitrixcssFileZillahtmlHyper ViOSjavascriptMAC SierraMicrosoft Server 2012Server 2012VB.NetVMwareWindows XP


204-11301 Oakfield Dr. SW Calgary, Alberta T2W 4M2

+1(587) 917 8989 –  [email protected],



Seeking a position in life to utilize my skills and abilities and achieve professional growth while being resourceful, innovative and flexible.


●   Hands-on, dedicated professional with over 6+ years of experience in  IT management.

●   Implemented application for 200+ employees at JDMH.

●   Expertise in network structured cabling. Installed 100+ network wall jacks at GLVictory.

●   Designed and managed basic web pages using HTML, CSS and JavaScript.

●    Repeated success directing IT projects from inception to execution, strategically allocating resources and delegating tasks to achieve on-time.

●    Expertly manage technical support operations, diligently troubleshooting issues to identify root causes and prevent recurrence.

●   Capable of quickly understanding how systems are used in order to provide efficient support.



Operating System

●   Windows Xp, 7, 10, Server 2012, iOS, Android

●   Mac Sierra

●   Learning LINUX

Programming Language and Software applications


●   Learning C#

●   Html,CSS,Javascript

●   MySQL

●   FileZilla

●   Adobe Photoshop, Adobe Dreamweaver

●   Microsoft Office 2007,2016, O365

●   PFsense

●   VMware

●   Familiar/Learning CITRIX


Windows Server 2012 Deployment services, DHCP Failover,HyperV-June 2017

Vmware vSphere 6.0 Data Center Virtualization-June 2017

Joomla Web Content Management System Essentials and Web 2.0 -September 2011

Learning Windows Server 2008 Infrastructure-September 2011

Web Development-January  2011


2009-2012 Computer Engineering Management Technology Sta. Mesa, Manila , Philippines at Polytechnic University of the Philippines


May 2017 - February 2019 Management Information System Officer at GLVictory Technology INC.

● Installed Active Directory and Group Policies for 70+ users.
● Responding to queries via chat, email, or phone.
● Experienced IT Project Manager. Skills include computer networking, analytical thinking and creative problem solving.
● Provide technical support for both hardware and software issues.
● Designed company ID, company letterhead, event poster using Adobe Photoshop.
● Installed network cabling for 100+ users.
● Installed 16 channel CCTV camera.
● Supervised IT staff ensuring all tasks from day to day were completed.
● Minor repairing using soldering iron.

October 2013 - April 2017 MIS Supervisor at Dr. Jesus Delgado Memorial Hospital

● Installed thin client and active directory for 100+ users.
● Responding to queries via chat, phone with 40 tickets capacity.
● Provide front-end and back-end support in hospital system. (BIZBOX)
● Build internal ticketing system using for 200+ employees to reduce paper works.
● Installed different versions of Hospital systems and provide training plans for end- users.
● Designed a customized reports for accounting using visual studio.
● Provided quarterly Preventive Maintenance Schedule / PMS for 200+ computers
● Installed captive portal for patients to limit the usage of internet.
● Implemented Excel macro to fasten the generation of payroll reports of HR department.
● Designed company ID using Corel Draw.
● Maintain and update company website.
● Minor repairing using soldering iron.

June 2012 - October 2013 Information Technology Assistant / OIC at The Astra Group INC.

● Deployed static website using Adobe Dreamweaver and Filezilla(FTP)
● Provide help-desk and on-hand technical support of hardware and software for 80+ employees.
● Installed network cabling from different floors.
● Converted physical server to VMware.
● Implemented Automatic Backup System.