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Nikkie Caroline B. Quintana Hotel Staff

Philippines

Objective: To be part of a prestigious and respectable company wherein I can possibly show and enhance my knowledge and skills in handling any type of job, on and off premises. Skills: • Knowledgeable in using Microsoft word, power point and excel. • Excellent in understanding the basic sanitation requirements regarding food handling, personal hygiene, sanitation and equipment safety. • Very good communication skills. • Able to communicate positively with hotel guest and staff. • Very good ability to listen to directions and follow all instructions. Previous Work Experiences: Honda Cars Makati Inc. Sales Executive May 2015 – November 2015 Responsibilities: • Selling both new and used cars as well as finance and related product. • Selling and promoting Finance, Insurance products and Paint Protection. • Demonstrating vehicles to customers, including taking them for drives. • Reporting to the vehicle Sales Manager on activities, reviews and analyses. • Meeting customers face to face and holding sales discussions with them. • Writing up sales contracts. • Representing the company at trade exhibitions, events and demonstrations. • Negotiating the terms of a sales agreement and closing sales. • Following-up in-bound telephone enquiries, walk in prospects and emails enquiries. • Arranging appointments via Internet Leads. • Preparing car purchase packages. • Cold calling up qualified sales prospects. • Delivering vehicles to customers. • Liaising with the showroom body shop to ensure that vehicle repairs are carried out quickly.

Jollibee Foods Corporation (Sm Marilao) Manager October 2013 – April 2014 Responsibilities: • Provide customers satisfaction • Manage the daily manpower • Check all the equipment and inventories • Sales Report • Handle all customers complaint • Make a Game Plan Speedtouch Manpower Services Worked as Marketing Coordinator November 2012 – August 2013 Responsibilities: • Telemarketing • Sending of Proposal to positive clients • Follow-up all the proposals and yahoo accounts • Organize Job Fair in small places/barangay • Participate in Job Fair for nationwide • Coordinate to active clients about the Job Orders and other concerns for the services rendered to them • Lead and present the orientations about the company background DUSIT THANI MANILA: (On the Job Training) Lobby Greeter, Front Office F&B Poolside Attendant, DFIT (Dusit Thani Fitness) January 2012 – April 2012 Responsibilities: • Escorting newly check-in guest and provide them information within the hotel vicinity. • Responsible for getting the customer’s orders and ensuring service satisfaction. • Responsible for stocks inventory and keeping the equipment clean and in the right condition. • Deal with problems and complaints of customers by providing all time service. • Performed various other duties as assigned. Chowking Restaurant, NLEX Worked as Cashier and Food Dispatcher April 2010 – June 2010 Responsibilities: • Make sure about the security and safety regarding to food. • Responsible for stocks inventory and keeping the equipments clean and in the right condition. • Maintaining the accurate amount of money in the cash box.

Education

2007 - 2012 4 years course College Graduate at University of the East