NIÑA C. BALLESTEROS

440 Estancia Malinao Albay 4512 Philippines
[email protected]
[email protected]
SkypeID: nina12_ballesteros
Mobile: (+63)9952976504

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Pursuing a career a career in the hospitality industry to broaden my horizon. A team player and a leader. Imposes and abides by the company SOP’s and Policies and procedures of the company acquainted with. Hands-on and detailed in doing the job. Passionate in extending excellent guest services especially in the F&B Department. Always willing to learn , also willing to share all the skills that I have acquired through my years in the service. Hoping to join the company that will best fit my career path.

EDUCATION
Tertiary: Bachelor of Science in Hotel and Restaurant Management
Mariners’ Polytechnic Colleges Foundation
Rawis, Legazpi City
SY June 2007-April 2011

WORK EXPERIENCE
F&B Supervisor
Te Quiero Retaurant @ Microtel by Wyndham Baguio
#5 Marcoville Upper Session Rd. Baguio City Philippines
March 14, 2018-October 18, 2018
In-charge of over-all restaurant and event hall operations.
Develop marketing ads and promotions
Staff allocation of tasks as well as their schedules.
Deal with customer complaints and service recovery.
Making sure the restaurant is following all government requirements for
operation.
Handling and approval of events.
Close coordination with sales and engagers of events for function rooms.
Handles banquet service.
Directly reports to the F&B Director

Outlet Manager
Diamond Dining Singapore Pte. Ltd.

Daikokuya, 30 Robertson Quay, Riverside Residence
August 2014-July 2016
In-charge of over-all restaurant operations.
Develop marketing ads and promotions for the restaurant.
Staff allocation of tasks as well as their schedules.

Prepares payroll, inventory, and profit and loss analysis report together with many other documents required for the restaurant operation.
Deal with customer complaints and service recovery.
Making sure the restaurant is following all government requirements for operation.
Directly report to the Operations Manger

Assistant Manager
Komars F&B Pte. Ltd.

Daikokuya 30 Robertson Quay, Riverside Residences
July 2012-August 2014
Assist the restaurant manager on everyday operation.
Procure, receive and check monthly restaurant stocks.
Deal with customer complaints and service recovery.
Train staff on the restaurant operation. Helping them to receive appraisals.

Helps prepare payroll, inventory, and profit and loss analysis report together with many other documents required for the restaurant operation.
Restaurant equipment maintenance checking.
Procure tools and equipments for operation.
Bank-in sales.

Management Trainee
Tsubohachi (S) Pte. Ltd. ( Ebisboshi Shotengai )

1 Kim Seng Promenade Great World City #01-22, Singapore, Singapore 237994 August 25, 2011 – February 24, 2012

. Perform basic restaurant duties and develop fundamental management skills.

SKILLS

Practical:
Literary Writing, Centerpiece Making, Floral Arrangement, Fruit and Vegetable Carving,

Platescaping, Staff Management, Cost and Control Analysis, Operation Management,

Customer Service

Technical:
Computer Literate – Knows MS Word, Excel & Powerpoint

Language:
Proficient in written and spoken Tagalog, English and Bicol language.

IELTS Test Band Score under Academic : 7

PERSONAL DATA

Age:

28 yrs. Old

Birth Date:

February 12, 1991

Gender:

Female

Civil Status:

Single

Citizenship:

Filipino

Religious Affiliation:
Roman Catholic

Height:

5’2”

Weight:

58 kg

REFERENCES

Peter Choong
Operations Manager
Diamond Dining
+65 94552210
[email protected]

Henry Yip
Area Manager
Komars F&B
+65 91818709
[email protected]

Joseph Chan
Manager
Tsubohachi
+65 90020766
[email protected]

Judith S. Orquina
Finance Manager
Microtl by Wyndham Baguio City, Philippines
(074)619 3333

I hereby certify that the aforementioned pieces of information are true & certain to the extent of my knowledge.

NIÑA C. BALLESTEROS