NORILYN P. TALOSIG
Unit 302 Arayat Mansion Condominium,
No. 19 Bernardo Street
Barangay Kaunlaran, Cubao, Quezon City
Mobile Number – 0922-8884026 / 0917-8005103
Email Address [email protected] / [email protected]
OBJECTIVES:
To be able to work in an environment where I can expose myself on a job that may use of all potentials and widen my intellectual capabilities.
EXPERIENCE:
Cignal Digital TV
8th Floor
Net One Building
26th corner 4th Avenue
Bonifacio Global City, Taguig, Metro Manila
October 2011 – Present
Activation Supervisor
Reporting directly to Activations head.
Responsible over the creation and activation of new subscriber’s account
Adhere with existing application procedures
Encode customer’s information accurately and consistently
Comply with tasks and projects that may be assigned to from time to time
Digitel Mobile Philippines, Inc. ( SUN CELLULAR)
4/F Galeria Corporate Center
EDSA Cor. Ortigas , Quezon City
March 2006 –October 2011
Activation Officer / Supervisor
· Pre-evaluates and conducts credit investigation calls for business center coursed mobile phone applications. Reviews financial documents and examine credit worthiness of postpaid applicants.
Activates postpaid SIMs upon payment of approved applications. Analyzes financial information such as income growth and quality of employment to determine approval of mobile phone applications and realize consumer quality.
Implements activation and deactivation of mobile SIMs upon payment of approved applications. Proactively supports the company’s trust in achieving customer satisfaction by ensuring the completion, accuracy and timeliness of credit evaluation and SIM activation of application requests.
Maintains efficiency and effectiveness by exploring ways to improve, streamline, and rationalize service delivery standards.
United Coconut Planters Bank
2305 Pasong Tamo Ext. Makati City
May 1997 – Nov. 2005
Marketing Associate
Oct. 2004-Nov. 2005
Assist in deposit generation and cross-selling of products and services of the
bank and its affiliates and subsidiaries.
Handles inquiries and complains of client.
· Prepares Certificate of Time Deposit both for Peso and Dollar, Money Market and Trust Transactions.
Prepares Bank Certification upon request of clients.
Process all ATM Transactions for both opening and replacement.
Process Phone Banking Transactions, Bills Payment Applications and Payroll Linkage.
Senior Teller
Sept. 2002-Oct.2004
Supervises, trains and handles teller’s in all their transactions.
In charge of Cash Vault and Records Vault of the bank.
Retrieves RCOCI Register and compute for the charges.
Prepares Disbursement Voucher for the branch expenses.
Assisting the client in Safety Deposit Bank transactions
Prepares the required daily, monthly annual reports.
Trade Specialist / FX Processor
June 2001- Sept. 2002
· Handles the efficient delivery of trade transactions and documentation of Letter of Credit up to settlement.
Monitor of Loan release, interest payment and principal payments of all loans and all trade related transactions including loan prospecting clients.
Accepts payment of Duties and Taxes.
General Teller
May 1997-June 2001
Accepts, verifies, post cash and check deposits, handles and verify withdrawal and encashment for peso and dollar.
Prepares, process and reconciles all miscellaneous transactions including BIR Tax Collections, SSS Collections and Abstract of Collections.
Jollibee Food Corporation
West Triangle , Quezon City
1994-1995
Counter Crew
Cashiering, Dining and Kitchen Crew.
EDUCATION:
College : Colegio de San Lorenzo 1993 – 1997
B.S. Management
Secondary: Ernesto Rondon High School 1989 – 1993
TRAININGS / SEMINARS ATTENDED
-Marketing Orientation and Selling Skills Training Program July 9, 2005
UCPB Binan Laguna
-Mock-Up Branch Training Program for Senior Teller March 24-29, 2003
UCPB Head Office, Makati City
-Refresher Course in Branch Operations Tellering Module July 7-14, 2001
UCPB Sotto Legaspi Branch
-Countefiet Detection / Signature Verification Seminar Feb. 14-18, 2000
UCPB Head Office , Makati City
-Cocobank -UCPB Insurance Group Bancassurance Seminar Aug. 7, 1999
Hotel-Intercontinental, Makati City
-Total Customer Satisfaction Seminar June 28, 1997
UCPB Head Office, Makati City
PERSONAL INFORMATION:
DATE OF BIRTH : November 19, 1975
CIVIL STATUS : Married
CITIZENSHIP : Filipino
RELIGION : Born Again Christian
REFERENCE – Available Upon Request.
TRAININGS / SEMINARS ATTENDED
-Marketing Orientation and Selling Skills Training Program July 9, 2005
UCPB Binan Laguna
-Mock-Up Branch Training Program for Senior Teller March 24-29, 2003
UCPB Head Office, Makati City
-Refresher Course in Branch Operations Tellering Module July 7-14, 2001
UCPB Sotto Legaspi Branch
-Countefiet Detection / Signature Verification Seminar Feb. 14-18, 2000
UCPB Head Office , Makati City
-Cocobank -UCPB Insurance Group Bancassurance Seminar Aug. 7, 1999
Hotel-Intercontinental, Makati City
-Total Customer Satisfaction Seminar June 28, 1997
UCPB Head Office, Makati City
Handling people as a supervisor
Activation Officer / Supervisor
• Pre-evaluates and conducts credit investigation calls for business center coursed mobile phone applications. Reviews financial documents and examine credit worthiness of postpaid applicants.
• Activates postpaid SIMs upon payment of approved applications. Analyzes financial information such as income growth and quality of employment to determine approval of mobile phone applications and realize consumer quality.
• Implements activation and deactivation of mobile SIMs upon payment of approved applications. Proactively supports the company’s trust in achieving customer satisfaction by ensuring the completion, accuracy and timeliness of credit evaluation and SIM activation of application requests.
• Maintains efficiency and effectiveness by exploring ways to improve, streamline, and rationalize service delivery standards.