NUMRA ABRAR

House# 246, Block 3, Sector B2,                                                                            Contact:+92-324-4004828

Township, Lahore.

Email: [email protected]

An Intelligent, enthusiastic, strongly self-motivated individual with strong team building skills; proven ability to influence performance improvement and capable to manage, lead and motivate team towards their goal while being under pressure of tight deadlines in a resource constrained environment. Rendering my services with your organized environment where I can utilize my education, experience and skills to obtain a challenging position that would utilize my analytical and problem solving skills and provide me with an opportunity for professional advancement within your esteemed organization.

EDUCATION:

Bachelor of Textile Technology and Management BTTM (Hons) – University of Management and Technology

A’Level in Art and Design – STEP Institute of Art, Design and Management

O’Level (Pre-Medical) – Pepperdine School Network

AREAS OF EXPERTISE:

·   Lead generation

·   Client relations

·   Client retention

·   Customer relations

·   Proposition and Solution selling

·   Time management and planning

·   Administration

·   Cold calling

EXPERIENCE:

AITEX LAHORE:

BUSINESS DEVELOPMENT OFFICER                                                      March 2019 – Present Lahore, Pakistan

Working as a business development officer in collaboration with this office’s Head Office situated in Spain and allots OEKO – TEX certifications to all the Textile Mills and Companies situated in Pakistan. Contact new mills for taking this certification for the Import and Export of their products within Pakistan and outside Pakistan

·   Ability to communicate with the all the Textile Mills Owners

·   Solve their problems regarding the certification

·   Improvement of convincing power

·   Helps them with the right decision

·   Have a good grip on Microsoft Office 2013

·   Ability to handle customer’s different moods and situation

·   Ability to explain the purpose of the certification to the new customers and handle all the queries regarding their issues

·   Ability to explain the situation to the clients on emails and calls in a better way

THE RESOURCE GROUP (TRG) – SERVICEDESK:

IT ANALYST / IT TECH                                                        October 2016 – March 2017 (6 Months) Lahore, Pakistan

Worked as an information technology analyst and resolves every problem related to IT and computer internally in all over every branch of TRG all over the world via emails and calls

·   Improvement of spoken as well as written skills

·   Ability to solve computer problems

·   Ability to run and have good grip on Microsoft office 2010

·   Solve internal and external computer problems

·   Able to make the employees communicate with other related departments in case of problem related to their field

·   Improvement in communication

·   Enhancement in computer skills

THE RESOURCE GROUP (TRG) – E- TELEQUOTE (ETQ):

Customer Representative Officer (CRO)                 August 2016 – October 2016 (2 Months) Lahore, Pakistan

Working as a competent employee and provided medical services to the residents who have reached 60 years or are 65 years

·   Provided the ability to communicate

·   Able to build patience in ourselves

·   Improved spoken skills

·   Good communication skills

·   Ability to make decision on the spot in a very little time

·   Improvement of convincing power

·   Able to handle customers different moods and situations

IBRAMA COMMUNICATION SERVICES:

Customer Representative Officer (CRO)                    January 2014 – May 2014 (5 Months) Lahore, Pakistan

Worked as part of a large team of Sales Executives, sold a wide prestigious analytical/data solution services to various residential areas

·   Provided the skill to communicate

·   Able to learn to make decisions

·   Improved communication skills

·   Improved decision making skills

·   Provided insurance to the people having car accident in the previous 5 years

·   Fulfilled their job requirements accurately

·   Abled to handle their services correctly

·   Improved spoken skills

MEZZI MARKETING (SME) Pvt. LTD:

Telesales Executive                                            22nd November, 2013 – January 2014 (3 Months) Lahore, Pakistan

·   Clarify goals and reach agreement maintaining the interest of all parties

·   Fulfilled the set targets and strategies

·   Selling a range of products and services, to both new and existing clients

·   Working on high quality appointment setting campaigns

·   Making outbound telesales calls

·   Conveying technical information to customers

·   Closing sales and making plans to gain repeat business

·   Attending tradeshows & industry events

·   Performing administrative duties

·   Using the latest sales software

·   Booking appointments for sales representatives to visit potential customers

·   Using Word & Excel to write reports and create invoices

·   Maximizing every sales enquiry

INTERNSHIPS:

●  Shaukat Khanam Memorial Hospital and research Centre in Pathology Department.

●  Shaukat Khanam Memorial Hospital and research Centre in Biomedical Department.

●  Shaukat Khanam Memorial Hospital and research Centre in Radiation Oncology Department.

●  Volunteer at Ali Institute Lahore for the 2nd Children Film Festival in Pakistan.

●  Volunteer at Ali Institute Lahore for the Lokh Rakhs Children Festival.

●  Certificate of Participation at Punjab Science Olympiad (2007-2008)

●  Certificate of Participation in attending a Puppetry 4 days’ workshop (2012) at Shakir Ali Museum

●  Got a GUINESS WORLD RECORD in the event of ‘WORLD’S LARGEST PAINTING’

●  Internship at University of Management and Technology in Center for Entrepreneurship and Innovation (CENTIN)

CERTIFICATES:

·   Internship at Shaukat Khanam Memorial Hospital and research Centre in Pathology Department.

·   Internship at Shaukat Khanam Memorial Hospital and research Centre in Biomedical Department.

·   Volunteer at Ali Institute Lahore for the 2nd Children Film Festival in Pakistan.

·   Volunteer at Ali Institute Lahore for the Lokh Rakhs Children Festival.

·   Lahore Science Olympiad at Regional Level 2007 – 2008 collaborated by Science Education Project and Intel education  for the International Science and Engineering Fair

·   Certificate of appreciation for Glass Painting.

·   Certificate of winning Badminton Interclass Competition 2008 – 2009.

·   Certificate of winning Semi Final round of Badminton Interschool Competition 2008 – 2009.

·   Certificate of winning Table Tennis Interclass Competition 2008 – 2009.

·   Certificate of winning Semi final round Table Tennis Interschool Competition 2008 – 2009.

·   Certificate gained online for General Knowledge from www.Tickle.com

·   Certificate of the World tourism development corporation of Punjab LTD.

·   Certificate of Tetra Pak Green Day held at the Green Earth Recycling Plant Lahore Cantt.

·   Certificate of Participation in World Wetland Day as Junior Ambassador

·   Certificate of Appreciation for Children of the World

·   Certificate of Merit for Best in Spoken English

·   Certificate of Appreciation for Debating Competition

·   Certificate of Participation for MUN

·   Certificate of Participation in Sports Competition 2008 – 2009

·   Certificate of Participation for SHEESHA PROJECT

·   Certificate of Excellence for getting 1st Position in Poetry Writing Competition

●  Internship at University of Management and Technology in Center for Entrepreneurship and Innovation (CENTIN) as a President

PERSONAL SKILLS:

·   Efficient at written and spoken English

·   Efficient at Poetry writing in English

·   Active member of the Dancing Club

·   Active member of the Dramatics Club

·   Active member of the school’s Badminton Team

·   Active member of the recycling team of Tetra Pak

·   Typing

·   Active member of the school’s Table Tennis team

·   Active member of the school’s Artistic Club

·   Active member of the school’s Singing Club

·   Active member of the school’s Computing Club

·   One of the lead players of the three houses of school

·   PC literate

·   Driving since 2012

·   Resilient and Proactive

Reference will be furnished on demand