NYMIA M. LINTUAN
Prk.3, Sta Filomena, Asuncion, Davao del Norte
Mobile #:0910-217-8164
Email: [email protected]

OBJECTIVE: To obtain a position in a professional working environment where my skills are valued and can benefit to the organization.

QUALIFICATIONS:

Proficient in application software installation
Proficient in computer hardware troubleshooting
Computer Literate (proficient in using MS Excel, MS Word, MS PowerPoint, MS Outlook, Adobe Photoshop, Adobe Flash, Sony Vegas, ProShow)
Knowledgeable in basic networking
Knowledgeable in operating in-House Inventory System
Possesses good interpersonal and communication skills
Has passion for learning, high stress tolerance and willing to be trained

CERTIFICATION:

NCII Passer (BASIC TROUBLESHOOTING AND NETWORKING)
Certificate of appreciation as Guest Speaker for the Elementary Graduates

WORK EXPERIENCES:

Customer Experience Specialist
October 16,2018-Present
Logistikus Express

Handles customer concerned such as inquiries,resolving issue and promoting company thru telemarketing

Documentation Specialist
March 28 – June 4, 2018
The Value Systems Philippines / Net4Site
Act as IT Consultant handles documentation for SAP ERP System

Customer Service Representative
September 2, 2017-March 04, 2018
Sutherland Global Services Incorporated
Jacinto ext., Davao City

Maintains customer records by updating account information, resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

IT Specialist
Sept 2, 2015-June 31, 2017
Alfalink Total Solution Corp. /LYR Group of Companies
Rizal St., Tagum City

In charged in IT Sales, attended several IT product updates and conduct knowledge transfer to the branch Agents. Resolving issues and concerns by determining cause of the problem and explaining the best solution. Installs applications software, performs PC troubleshooting and preventive maintenance.

Facilitator
Tagum Tech Expo held at Gmall Tagum
Davao del Norte Convention and Tech Expo held at Capitol Atrium

Special Program for Employment of Students (SPES)
April-May 2010
LGU-Asuncion
Poblacion, Asuncion, Davao del Norte

Assigned at the Municipal Health Center, assist the Nurse in receiving and recording files

ON- THE-JOB TRAINEE
April-June 2014
Provincial Capitol
Mankilam, Tagum City

Assigned at PADO-IT; perform troubleshooting, reformat computers, software installation, hardware servicing and do basic networking.

EDUCATIONAL BACKGROUND:
Bachelor of Science in Information Technology (2014-2015)
Aces Tagum College
Mankilam, Tagum City

Asuncion National High School (2007-2008)
Poblacion, Asuncion,Davao del Norte

Sta Filomena Elementary School (2003-2004)
Brgy.Sta Filomena, Asuncion,Davao del Norte

TRAININGS AND SEMINAR ATTENDED:

Mindanao Conference for Information Technology Student (MCITS)
January 2013,
UM Main, Matina, Davao City

Nexus Web Solutions
July 2013
Online job and Search Engine Optimization
Aces Tagum College
Mankilam,Tagum City

Product Updates and Trainings
Sept 2015-June 2017
Apple, Microsoft, Acer, Intel, AMD, Dell, MSI, Gigabyte, Lenovo, Asus, HP, Epson and Brother

PERSONAL BACKGROUND

Name : Nymia M. Lintuan
Birthdate : January 23, 1992
Birthplace : Sta. Filomena, Asuncion, DDN
Sex : Female
Civil Status : Single
Citizenship : Filipino
Mother’s Name: Carlita M. Lintuan
Father’s Name: Ignacio R. Lintuan SR.

REFERENCES:
Joseph Nelson N. Briones
AlfaLink Total Solution Corp
Rizal ST., Tagum City

Elaissa Mae R. Ruales
Tagum Cooperative
Dalisay Road, Tagum City