Nzanzu wavo Mbaleka HR Recruiter

...Business LiaisonCustomer ServiceEnglish SpeakerFrench Speaker

Curriculum Vitae



Lot 1 Block 14B,

Pembo Makati



Mobile: +639063394577

E-mail:  [email protected]

[email protected]


Career Objective


To secure a position where by hard work, dedication and the ability to acquire new skills will advantage any company I work for.




Chartreuse Prime Recruitment Specialist Inc.: HR Recruitment Specialist (Feb 2017 to present)

Responsibilities: CV screening, Preselection interviews, Client interviews, skype interviews, contract signing events, job descriptions review, clients satisfaction evaluation, hiring process monitoring,…


Accenture: French Representative – Account receivables (Aug2016 up to Feb 2017)

Responsibilities: process payment via Western Union, Bank wire and Checks; processing invoices, Tax verification, billing, reversing processes, processing expense report, computing rates, currency conversion, producing different financial reports, answering queries of clients, tracking system, processing multiple checks requisition, Email communication, ….


Esco Global: Product Specialist (March-April 2016). Part time French

Translator for manual of the medical equipment manufactured by the company.


Globalsign: Tier 2 French technical support (Dec 2015- Jan 30): Internet

security specialization. (SSL, Data Encryption, Email support, Chat support,)


GENPACT: Medical French Process associate (June – August 2015)

Handle all inquiries about 20 plus medical products of GSK.


Chartreuse Prime Recruitment Specialist Inc.: Operations manager and

French consultant (April 2104 to March 302015) (French Teacher)


Ø  Recruitment, selection and evaluation

Ø  Monitoring the performance of the personnel

Ø  Audit of data integrity

Ø  Handle Quebec investor’s communications and missions

Ø  Manage overall operations of the agency including a training center


Freelancer French interpreter and projects, proposals and online games

translator (Jan 2013 to April 2014)


Recruitment consultant: at Chartreuse Prime Recruitment Specialist Inc (from 2013 up to now)


Acquire Asia Pacific (RingCentral): Implementation Advisor/French (May 2011 to December 2012)


Ø  Do help customer with small businesses to improve their customer services by selling then toll free number, configuring their phones due their needs and request

Ø  Set up their account with RingCentral and also troubleshoot all issues

Ø  Credit Card related Transaction



Cyber-net Slash Support (CSS):  French TSR in Taguig (Aug 2010 to



Supporting wireless and wired networking:

Routers, modems, IP camera, network accessories, VoIP, wireless, Power over

Ethernet, KVM, Switches, Power line, Adapters, Print servers and others.


Convergys: French CSR financial account, (October 2009 to June 2010)


We were supporting a Gift-card of the American Express bank where we had to:

Ø  Entertain all the inquiries regarding all transaction made by our Customers using their Gift-cards

Ø  Check their transactions history

Ø  Place online orders for them and other transactions


Other accomplishments:


1. French Teacher: At chartreuse Prime Recruitment specialist Inc, where I have          tutor more than 150 Filipino to be deployed and work and French speaking    countries. Some of them passed the TEFAQ with flying colors.


2.  French/Swahili Translator and interpreter at Plus EV Translation Service

Address: 3/F, Builders Center Building, Salcedo, Legazpi Village, Makati, 1229 Metro Manila


3.  French Translator, Teacher and Interpreter at Visum Institut

Address: 2nd Floor Susana Arcade, Alabang-Zapote Road, Almanza Uno, Las Pinas, 1750 Metro Manila





1. Heath District Office (Zone de Santé Urbano-Rurale de Katwa) 6 months

2. Youth Alive Training for Trainers: 5 days of learning how to keep young alive when you are conducting and activity with them, which helps me to build a relationship with customers?


Skill Set


Computer Literacy           : knowledge of wireless and wired networking devices configuration such as

Ø  MS office 2016 Use of different operating systems

Ø  Navigate with different browsers

Ø  Basic computer trouble shooting Salesforce


Ø  Outlook






Educational Qualification


2018: Alison online course

Master in International Human Resources Management (MIHRM): Not yet completed

2006-2008: Adventist International Institute for Advanced Studies (AIIAS)

Country:   Philippines

Master in Public Health (MPH):   Completed by 85%.


Institution:       Adventist University of Lukanga

Country:          Democratic Republic of Congo

Qualification:  Bachelor in Public Health

Completed:     2005


High School:    Mahuzurio High School

County:            Democratic Republic of Congo

Qualification:   Diploma in Bio-Chemistry

Completed:      2001




2010:            Basic computer skills (1 week)

2012:                     Networking Fundamentals (2 weeks)

2008:                     Nutritional Screening in the Community (one month)

2006:                     Internship in Health District Office (6mos. w/ 1 mo. in a   Therapeutic Center



Personal Details


Date of Birth: July 29, 1980

Languages known: English, French, Swahili, and other African Dialect

Nationality: Congolese

Strengths: Hard work, Smart work, good attitude, responsible, Team work, creative.

Interests and Hobbies: Working in the community, basketball, and volleyball, badminton, composing religious songs, playing guitar, piano and flute and learning new languages.


Contact person:

•         Omar Ocampo. Rigncentral Team Leader, [email protected] +639162326668



I certify that the statements made by me above are true, complete and correct to the best of my knowledge and belief.