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OLAYEMI, Olubukola Judith Customer Relationship Officer

Nigeria
communicationCustomer RetentionCustomer ServiceLeadershipmotivationSales

OLAYEMI, OLUBUKOLA JUDITH

17, BETHEL ESTATE OBA-ILE AKURE ONDO STATE.

+2348034674831

[email protected]

CAREER OBJECTIVES: To Interact with customers/clients to provide and process information in a courteous and professional manner, in response to inquiries, concerns and requests.

To be one of the best hands in any given task, with the sole aim of adding value to the organization and to ultimately achieve set objectives.

 

PERSONAL DATA

DATE OF BIRTH:        27TH NOVEMBER, 1985

SEX:                FEMALE

STATE OF ORIGIN:        ONDO STATE

NATIONALITY:        NIGERIA

WORK EXPERIENCE
2015-Till Date            Walbuk Integrated Services Limited,

Post:  Office Manager

2013-2015                               Stanbic IBTC Ibadan

Post: Direct Sales Agent

2012-2013                               Fiwasaye Girls Grammar School, Akure [ NYSC ]

Post: Computer Science Teacher

2007-2010                ABBA Digital Nigeria Limited, Akure

Post: Front Desk Officer

EDUCATIONAL QUALIFICATIONS

2009-2011                             Rufus Giwa Polytechnics, Owo, Nigeria.

HND [Upper Credit] Office Technology & Management

2004- 2006                            Rufus Giwa Polytechnics, Owo, Nigeria

OND [Upper Credit] Secretarial Studies

1999-2003                              Eji-Oba High School, Oba-Ile, Akure.

SSSCE [ O’Level ]

TRAINING/COURSE  ATTENDED

2013                                Institute of Strategic Management

2005                                Walbuk ICT Institute , Akure

Ms Word, Ms Excel, Corel Draw, Power point etc.

 

RESEARCH/PUBLICATION

2011                          A Critical look at the Input required in the Training of  Secretaries and Managers in Office Technology and Management.

2006                          Effectiveness of Computer Over Typewriter.

 

PERSONAL QUALITIES/SKILLS

Ability to work under pressure and tight reporting schedule and yet meet the set target

Ability to manage difficult customer situations, and respond promptly to the needs of the customer

Good interpersonal skills with ability to work effectively in a team

Integrity and tact

Computer literacy

Excellent communication and organizational skills.

Sound knowledge of telephone etiquette and excellent listening skill

High numeric capability.

Problem solving and learning skills

Ability to treat people with respect under all circumstances while upholding the values of the organization

Effective use initiative

Accuracy and precision regarding financial transaction

Self  motivated and target oriented

Good technical report and presentation skills

Knowledge of customer service principles and practices

Ability to relate and interact with clients and customers

Impeccable character with excellent carriage

Dynamics of dependability

HOBBIES / INTEREST

Sport, Reading, Writing, Singing, Making friends and Listening to Good Music,.

REFERENCES

MRS LOLADE SOLA-GIWA

Fiwasaye Girls Grammar School

Akure

Ondo State.

ENGR. ADELEKE ADEMOLA
Managing Director / C.E.O.

Walbuk Group Nigeria Limited,

Akure,

Ondo State.

PST. ISRAEL OLUKOLADE

Pastor-In-Charge

Life Bible Church Oba-ile

Akure, Ondo State.