OLLIE P. ATIENZA

MOBILE # 0949-9930401 / 0935-8326102

EMAIL ADDRESS: [email protected]

SKYPE ACCOUNT: ollie.atienza

PAGCOR G.E.L. CASINO GAMING LICENSE # 13-00000169-31

SUMMARY OF QUALIFICATIONS:

–          HAS OVER 22 YEARS OF EXPERIENCE IN HOSPITALITY, WITH OVER 12 YEARS IN A LEADERSHIP ROLE.

–          A RELATIONAL LEADER THAT VALUES BUILDING THE TEAM AND PROVIDING EXCELLENT CUSTOMER SERVICE.

–          HIGHLY ATTENTIVE TO DETAIL AND HAS PROVEN EXPERIENCE IN CONTRIBUTING QUALITY IN THE ORGANIZATION.

KEY CONTRIBUTIONS:

–          HANDLING AND MONITORING ALL OUTLET’S AND EVENTS AT ASTORIA HOTELS AND RESORT BORACAY

–          TASK FORCE ALSO FOR BOTH PROPERTIES ( ASTORIA CURRENT AND ASTORIA BORACAY HOTELS ).

–          GIVING EXTRA MILE SERVICE AND EXCELLENT COSTUMER SERVICE WITH TRIP ADVISOR FEEDBACK REVIEWS.

–          TASK FORCE IN ALL NEW OPENING BRANCHES UNDER HUMA ISLAND RESORT AND SPA.

–          EXPERIENCE IN HANDLING ALL OUTLETS ON A DAILY OPERATIONS AND BANQUETS OPERATIONS.

–          CONDUCTING FREQUENT OF FOOD AND BEVERAGES SOP’s, DUTIES AND RESPONSIBILITIES, COACHING OF EMPLOYEES TO ENHANCE THEIR PERFORMANCE.

–          GIVING EXTRA MILE SERVICE WITH THE PROPER TRAINING OF THE STAFF’S TO ENSURE THE HIGHEST QUALITY OF STANDARD SERVICE SEQUENCE AT ALL TIMES.

–          HANDS – ON IN A DAILY OPERATION, MONITORING AND ANALYZING THE LEVELS OF PRODUCT AND SERVICE TO ENSURE GUEST SATISFACTION.

–          DEMONSTRATING AN AWARENESS AND IMPLEMENTATION OF COMPANIES POLICIES AND PROCEDURES.

WORK EXPERIENCE:

F&B OUTLET MANAGER / DEPARTMENT HEAD

ASTORIA HOTELS AND RESORT, Malay, Aklan, Boracay Philippines

MAY 10, 2017 – PRESENT

OUTLET MANAGER / HEAD OF F&B OPERATION

HUMA ISLAND RESORT AND SPA, Coron, Palawan Philippines

JUNE 18, 2016 – MAY 7, 2017

OUTLET MANAGER

PRINCESA GARDEN ISLAND RESORT AND SPA, Puerto Princesa, Palawan Philippines

FEBRUARY 5, 2016 – JUNE 7, 2016

F&B SUPERVISOR / BANQUET HEAD

THE BELLEVUE HOTEL AND RESORTS,Panglao, Bohol Philippines

MARCH 12, 2015 – JANUARY 5, 2016

F&B SUPERVISOR

FIESTA CASINO / THUNDERBIRD RESORT AND CASINO, INC., Rizal Philippines

JULY 27, 2007 – DECEMBER 7, 2014

RESTAURANT SUPERVISOR

JUPITER SUITES HOTEL, Makati City Philippines

NOVEMBER 9, 2005 – JULY 15, 2007

WAITER

SHANGRI-LA HOTELS, Makati City and Mandaluyong City Philippines

JUNE – 1995 –  AUGUST – 2005

TRAINING SEMINAR:

FOOD AND BEVERAGE SERVICE            : Shangri-la Hotel Manila

November 18, 1995 to November 25, 1995

SHANGRI-LA CARE                                     : Shangri-la Hotel Manila

March 7 and 8, 1998

CERTIFICATE OF APPOINTMENT            : Edsa Shangri-la Hotel

December 2000

JESTINE’S CUISINE TRAINING                   : Jupiter Arms Hotel

November 09 to November 16, 2005

BASIC SUPERVISORY SKILLS                  : Thunderbird Resort Hotel and Casino Inc.

May 12 to 14, 2008

EDUCATION:

PRIMARY                                                : Guiguinto Elementary School

April 1, 1986             ( GRADUATED )

SECONDARY                                          : Sacred Heart of Jesus Parochial School

March 30, 1990        ( GRADUATED )

COLLEGE                                                : Bataan National School for Arts and Trade

October, 1990        ( FIRST SEMESTER )

BACHELOR OF SCIENCE INDUSTRIAL TECHNOLOGY

COLLEGE                                                : Bataan Educational Institution

March 28, 1995       ( GRADUATED )

AUTO DIESEL TECHNOLOGY – THREE YEARS COURSE

PERSONAL DATA:

BIRTHDATE               : April 11, 1972

BIRTHPLACE             : Tenejero, Orani, Bataan

GENDER                    :  Male

CIVIL STATUS           : Married

CITIZENSHIP             : Filipino

RELIGION                  : Roman Catholic

HEIGHT                      : 5 feet and 6 ½ inches

WEIGHT                             : 155 lbs.

CHARACTER REFERENCES:

LUTHER LAPUZ

BANQUET MANAGER

PETER BARBEYTO

RESTAURANT MANAGER

SHANGRI-LA HOTEL MAKATI

Ayala Avenue Corner Makati Ave. Makati City Philippines

ED VITUG

BANQUET DIRECTOR

BOT CRUZ

BANQUET MANAGER

GILBERT GALANG

BANQUET MANAGER

EDSA SHANGRI-LA HOTEL

One Garden Way Ortigas Center, Mandaluyong City Philippines

JESSIE GASCON

GENERAL MANAGER

JUPITER SUITS HOTEL

JAPI MANAGEMENT CO.INC

102 Jupiter St.Bel-Air corner Makati Avenue, Makati City Philippines

NADETTE ROXAS

HR MANAGER

OBET SABORIENDO

INTERNAL SECURITY MANAGER

NICK CELDRAN

VICE PRESIDENT FOR HOTEL OPERATION

LISA SANTOS

HR BUSINESS MANAGER

THUNDERBIRD RESORT HOTEL AND CASINO INC.

Eastridge Avenue Brgy.Bilibiran, Binangonan, Rizal Philippines

KEITH PEREIRA

F&B CORPORATE MANAGER

JASON KOPPINGER

CORPORATE EXECUTIVE CHEF

EUGENE SAN JUAN

EXECUTIVE CHEF

ROMMEL GONZALES

GENERAL MANAGER

NIGEL EBBA

EXECUTIVE ASSISTANT MANAGER / HR & TRAINING MANAGER

THE BELLEVUE HOTEL AND RESORTS BOHOL

Barangay Doljo, Panglao Island, Bohol Philippines

JOHN PAUL SANTOS

F&B MANAGER

JOAN CALIXTO

HR MANAGER

ED FRANCO

GENERAL MANAGER

PRINCESA GARDEN ISLAND RESORT AND SPA

Barangay Bancao-Bancao, Puerto Pricesa, Palawan Philippines

EDGAR KROHN

RESORT MANAGER

ELIAS ALSHAER

OPERATION MANAGER

JOSEPHINE MACLANG

HR DIRECTOR

HUMA ISLAND RESORT AND SPA

UNITED INTERNATIONAL HOTELS GROUP OF COMPANY

Busuangga Coron, Palawan Philippines

FERDINAND MOLINA

F&B OPERATION MANAGER

YVES REMONDUALEZ

RESORT MANAGER

RONIE ALARCIO

CORPORATE HR DIRECTOR

ASTORIA HOTELS AND RESORT

Malay, Aklan, Boracay Philippines