Oopinder Singh Saini, M.Eng

11 Attmar Drive • Brampton • ON L6P 2R4

+1 (587) 223-5215

[email protected]

Highlights of Qualifications

· MEng coupled with a Mechanical engineering bachelors degree with 5 years of professional experience

· Over 3 years of work experience providing exceptional customer service to a diverse clientele

· Fluently multilingual in both English, Hindi, Punjabi and Marathi (oral and written)

· Able to multitask to ensure procedures are followed, client and employee retention capability

· Demonstrated effective problem solving and conflict resolution skills

· Established and fostered strong relationships with diverse clientele and developed new external suppliers

· Successfully managed a team of 10 service technicians

· Highly proficient with certification for Auto CAD, Solid Works 2010, C & C++

Key Skills/ Corporate Liaisons

· Strong team builder and team leader in a customer service and sales environment

· Excellent ability to communicate effectively with both customers and staff

· Proven ability to manage a complex business in a multitasking environment

· Highly organized, with superior problem-solving and analytic abilities

· Received recognition for successfully managing store’s annual budget

· Significant experience in successful recruiting, staffing, and training

Professional Experience

Store Manager                                                                                                                    November 2014 – March 2018

Mr. Lube – Calgary, AB

· Responsible for all aspects of business operations including: customer service, recruiting and staffing, marketing and promotion, technical operations, and administration and finance

· Recognize the sales floor to meet company demands

· Trained staff to deliver outstanding customer service and meet sales target

· Addressed customer inquiries and resolved complaints

· Completely assess vehicle, including brakes, fluids, belts, and tires and also perform services when necessary

· Consult with customers on issues found and help determine best course of action

· Maintained 100% hazard-free work environment with zero safety issues

Subject Matter Expert                                                                                                             February 2012 – June 2012

Cheers Interactive – Navi Mumbai, India

· Experience in the Intellectual Property Rights Department

· Understanding of patents while conducting prior art searches

· Successfully compiled patent data into extensive reports

Service Engineer                                                                                                                         June 2011 – January 2012

Ras Tek Pvt. Ltd. – Navi Mumbai, India

· Experience in the Diesel Engine Department

· Supervised and managed crew and equipment to assure successful completion of work scope

· Check drawings and calculations undertaken by others in support of design

· Service and overhaul of diesel engine of power plants and small vessels

· Fabrication and erection of power plant

Quality Engineer                                                                                                                               June 2010 – May 2011

Superflow Pumps Pvt. Ltd. – Navi Mumbai, India

· Performance testing of chemical pumps and preparing the system curve

· Quality inspection of the manufactured pumps by performing liquid dye penetrant testing

· Identify and ensure pumps are designed to the correct specifications

· Developed sustainable manufacturing and test processes that ensure high quality of products

Education

University of New Brunswick                                                                                                                            2012 – 2014

Masters in Mechanical Engineering

· Covered a wide range of modules including Machining Theory and Practice, Corrosion Process, Enhanced Oil Recovery Processes, Plasticity and Dynamic Behavior, Internal Combustion Engines and Fracture Mechanics

· Also included a Research Project which focused on the higher heating values (HHV) of two softwood species (pine and spruce) and three different energy crops (switch grass, reed canary grass and timothy) and their mixture in different ratios

Mumbai University                                                                                                                                             2005 – 2010

Bachelor of Engineering in Mechanical Engineering

· Key modules included Design of Machine Elements, Power Plant Engineering, Non Destructive Testing, CAD/CAM and Finite Element Analysis, Manufacturing Planning and Control, Hydraulic Machinery, Fluid Mechanics and Dynamics of Machinery

Certifications

Certification in in Mechanical CADD                                                                                                                            2009

· Training in AutoCAD and SolidWorks

Store Management Certificate

Stores Management, Inventory Management, Logistics Management, Packaging & Distribution Management

Tire Industry Association Certificate

Automotive Tire Service (ATS), Advanced Tire Pressure Monitoring Systems (TPMS) & Certified Automotive Tire Service (ATS)

Volunteer Experience Certifications

· Indian Student Association, University of New Brunswick                                                              2012 – 2013

· Calgary Immigration English Society                                                                                                                2014

· Alberta Law Enforcement Torch Run                                                                                                               2016

References Available On Request