OPERATIONS ASSISTANT – IMPORT DEPARTMENT
February/2016 to Present
Emove FZ Co- Jebel Ali
 Plan and Supervise Import Shipments.
 Freight negotiations with Shipping Lines.
 Transportation arranging shipments.
 Handling of documentation during freight processes.
 Shipment tracking and updating the customer on timely basis.
 Warehouse management skills resulting in accurate inventory level.
 Managing the supply chain and all import & export logistics.
 Email and Telephone Customer Service.
 Coordination to both Airline and Sea shipping line for Monitoring of
shipment s arrival.
AUDITOR
November/2014 to November/2015
Tanay Rural Bank Inc.
 Reviewing and appraising the soundness, adequacy and application of
Accounting, Financial and Operating controls, and promoting effective
control at reasonable cost.
 Extent, of compliance with established Policies, Provisions of Law, BSP
Circular, Rules, Regulation, Plans and Procedures.
 Extent, to which Company Assets are monitored, accounted for and
safeguarded from losses of all kinds.
 Reliability of Management Data developed within the organization
 Bank operations are conducted according to the highest standards by
providing an independent objective and consulting functions established to
Examine, Evaluate and Improve effectiveness of Risk Management,
Internal Control and Governance processes.
 Recommending Operating Improvements.
Account Manager
July/2009 to February/2011
Global Sky Tele Communications Center
 Responsible for the daily monitoring of agents and one-on-one coaching
 Create schedules and identify staffing needs.
 Development of the team through daily meeting sessions and task
delegation.
 Create daily business report to serve as guide in accomplishing account
specific goals.
 Coordinate with the team for any issues concerning the client and/or
agents.
 Task to handle daily updates of agent’s stats through consolidation of
individual reports and delivered via team meetings.
 Responsible for the improvement of all team members.
 Provided intensive product training to new hires who qualified for the
account and conduct analysis of training.