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Percival E. Buenaventura Utility Steward / Assistant Waiter / Import Officer

Philippines

Percival Estrella Buenaventura
914 Bukid, Sta Cruz, Sta Maria, Bulacan
Philippines, 3022
Phone No.: N/A
Mobile No.: (63947) 812-9293 / (63998) 918-5550
Email Add: [email protected]
PERSONAL INFORMATION

Permanent Address : 914 Bukid, Sta Cruz, Sta Maria, Bulacan, Philippines, 3022
Birthdate : November 20, 1980
Birth Place : San Antonio, Nueva Ecija
Height : 5’10 ft.
Weight : 190 lbs.
Sex : Male
Civil Status : Married
Religion : Roman Catholic
Nationality : Filipino

BENEFICIARY

Beneficiary Name : Buenaventura, Marilen Garcia
Relationship : Spouse
Permanent Address : 914 Bukid, Sta Cruz, Sta Maria, Bulacan, Philippines 3022
Tel. No. : (63) 947-8129293

CHILDREN

Buenaventura, Ayla Garcia Birthday: July 22, 2005
Birth Place: Sta Maria, Bulacan
Civil Status: Single
Occupation: Student

Buenaventura, Marco Garcia Birthday: May 22, 2009
Birth Place: Sta Maria, Bulacan
Civil Status: Single
Occupation: Student

Buenaventura, Hera Garcia Birthday: March 11, 2013
Birth Place: Sta Maria, Bulacan
Civil Status: Single
Occupation: n/a

DEPENDENTS:

Father: Buenaventura, Benito Mesina Birthday: June 15, 1948
Birth Place: San Antonio, Nueva Ecija
Occupation: deceased

Mother: Buenaventura, Maxima Estrella Birthday: April 08, 1950
Birth Place: San Antonio, Nueva Ecija
Occupation: deceased

BROTHERS / SISTERS

Sister: Jimenez, Perly Buenaventura Birthday: May 10, 1982
Birth Place: San Antonio, Nueva Ecija
Civil Status: Married
Occupation: Employee

Sister: Buenaventura, Shelyn Estrella Birthday: August 13, 1985
Birth Place: San Antonio, Nueva Ecija
Civil Status: Single
Occupation: Employee

Sister: Buenaventura, Shelly Estrella Birthday: August 13, 1985
Birth Place: San Antonio, Nueva Ecija
Civil Status: Single
Occupation: Employee
EDUCATIONAL BACKGROUND

Elementary Year [From] – [To]
School: Maugat Elementary School 1987 – 1993
Address: San Antonio, Nueva Ecija, Philippines

Secondary
School: St. Paul School 1993 – 1997
Address: San Antonio, Nueva Ecija, Philippines

College
Course: Bachelor of Science in Computer Science 1997 – 2001
School: Philippine Christian University – Manila
Address: Pedro Gil St., Taft Avenue, Manila, Philippines
EMPLOYMENT HISTORY

Position: Utility Steward
Company: Sodexo Remote Sites North America
Address: Susitna Dr., Harahan, LA, 70123, USA
Date: June 2014 – Present
Ship Assignments: Siem Spearfish, Siem Swordfish, Discoverer Clear Leader

Job Description / Duties and Responsibilities:
• Provides laundry, accommodation, and cleaning services.
• Maintains housekeeping standards in accommodation areas such as cabins, bathrooms, locker rooms, living rooms, galley, mess hall and offices.
• Assists the Camp Boss and Cooks with the preparation and serving of meals.
• Ensure that all communal areas are clean and tidy.
• Assists with the unloading of supplies.
• Reports maintenance requirements.
• Ensure all dishes and pots are cleaned and sanitized.
• Able to complete assignments in a timely, organized manner, following through with tasking from beginning to end.
• Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.
• Performs other related duties as assigned by superior.

Position: Welfare Steward
Company: SSG Marine Services, Inc. (Wilhelmsen Ships Service)
Address: 6200 Humpreys St., Harahan, LA 70123, USA
Date: February 2014 – May 2014
Ship Assignment: Edda Fides Accommodation Vessel
Reason for Leaving: End of Contract

Job Description / Duties and Responsibilities:
• Primary duty to clean and maintain orderliness of public areas of the ship especially the lounges.
• Secondary duty to assist in the cleaning of cabins, mess rooms, galley and laundry.
• Assist in ship receiving stores and other areas of the vessel as needed.
• Daily accomplishments as Welfare Steward include flexibility and multi-tasking in accordance with the company cores of working standards in the work place diligently using health, safety, quality, and good environmental practices in the accommodation vessel.
• Always made sure that all areas in the vessel such as client offices, gym and sauna, internet rooms and public phones, hospital, public restrooms and all smoking and non-smoking rooms are properly cleaned, sanitized, disinfected, in accordance with company health, safety and environmental protocols.
• Ensured that work is always performed observing safe and proper chemical handling, using personal protective equipment such as gloves, safety goggles, hard hats, safety shoes.

Position: Assistant Team Waiter
Company: Carnival Cruise Lines
Address: 3655 N.W. 87th Ave., Miami, Florida, USA
Date: December 2012 – April 2013
Reason for Leaving: End of Contract

Job Description / Duties and Responsibilities:
• Primary duty to serve bread, water and hot beverages.
• Secondary duty is to assist the Team Waiter to collect courses from the galley.
• Prepares the bread basket and collects the bread from the galley.
• Prepares the water pitchers, coffee pots and creamer jugs.
• Guide the guests on the first and second night.
• Serves water and hot beverages and ensures the same are replenished as needed.
• Collects all the wines or bottles of water from the Wine Cellar.
• Serves the condiments and offers the parmesan cheese and fresh pepper.
• Clears the table and stage the table for desert.
• Clears the table as needed.
• Washes the water glasses and wine glasses.
• Clears and re-sets the pantry, refills the water pitchers and iced tea pitchers.

Position: Assistant Waiter
Company: Carnival Cruise Lines
Address: 3655 N.W. 87th Ave., Miami, Florida, USA
Date: September 2012 – December 2012
Reason for Leaving: Promoted to Assistant Team Waiter

Job Description / Duties and Responsibilities:
• To be prompt for all duties and function, as per Company’s standard, 20 minutes prior to inception.
• When assigned to Staff & Crew or Alternate dining, use Company’s standard table services.
• When assigned to Room Service, sign the F&B Service Personnel Tracking form. Sign key control log sheet (every time key is used). Be on standby during embarkation.
• To be groomed meticulously and ready for guest service with a smile always following the look book.
• To carry the tools of trade.

Staff and Crew Dining
• To study / learn all Guest Menus (Dining Room / Room Service).
• To study and follow USPH standards.
• To consistently give service that exceeds the expectations of our internal guests.
• Follow dining room standards at all times.
• To ensure the assigned station is set up to company standard for each meal.
• To ensure the assigned station and pantry is clean, and all sanitation procedures meet USPH requirements.
• To serve and clear each meal to guests, and offer hot and cold beverage service throughout the meal, as per company procedure.
• To provide bread, sauces and additional services throughout meal service, as per company procedure.
• To ensure buffet table set up as per company standard, and maintained throughout meal service.
• To perform as per schedule all duties for crew parties.
• To follow garbage separation procedures and all the environmental issues on board.
Room Service
• Follow cleaning schedule of Ice Machines, Coffee Machines, Coffee Pots.
• Collect and delivery dirty items to dish wash and separate according to USPH procedures.
• Deliver all orders in a timely fashion. E.g. wine, fruit basket, letter,
F&B orders.
• To communicate any problems in your work area, or with your guest to your supervisor.
• To learn environmental procedure and follow garbage separation program.
• To follow all task requested by management.
• To ensure all functions are set up in a timely manner.

Alternate Dining
• When assigned to Staff & Crew or Alternate Dining, use Company’s standard table services.
• Ensure you are aware of ships activities so you can advise guests if asked.
• Maintain the Lido deck table in a clean and tidy condition for service.
• Set up for midnight buffets.
• Ensure coffee machines are full at all times and cleaned daily.
• Engage in light conversations with guests and always greet them with a smile.

Position: Restaurant Steward
Company: Carnival Cruise Lines
Address: 3655 N.W. 87th Ave., Miami, Florida, USA
Date: March 2012 – June 2012
Reason for Leaving: Promoted to Assistant Waiter

Job Description / Duties and Responsibilities:
• To ensure sufficient amount of hot or cold soup is available in the dining room during lunch and dinner.
• Prepares the cold buffet for breakfast and lunch.
• Ensure availability of fresh fruits, syrup, catsup, butter and jellies during breakfast.
• Ensure availability of wedge lemon, cheese and butter during lunch.
• Prepares the soup cup and milk jars for hot soup and cold soup.
• To maintain the soup pot and soup station clean and ready for operation.
• To fulfill other task as directed by the management.
Position: Galley Steward
Company: Carnival Cruise Lines
Address: 3655 N.W. 87th Ave., Miami, Florida, USA
Date: September 2011 – March 2012
Reason for Leaving: Promoted to Restaurant Steward

Job Description / Duties and Responsibilities:
• To perform and maintain cleanliness and sanitation of the galleys, pantries and equipment in the Food and Beverage Department.
• To arrive at work on time in clean specified uniform with correct work shoes and safety equipment.
• To maintain the galley areas and equipment clean and ready for operation.
• To keep the floors clean and dry at all times.
• To clean all areas in keeping with company and USPH procedures.
• To be alert to any breakage or liquid spill which may be a safety hazard if not cleaned up immediately.
• To use cleaning chemicals as directed by management for maximum effectiveness and cost control.
• To report any equipment deficiency to management.
• To fulfill other tasks as directed by management.
• To perform duties necessary as directed by management.

Position: Import Officer
Company: U-Freight Philippines Inc.
Address: 4F Cargohaus Bldg., Parañaque City, Philippines
Date: March 2004 – October 2011
Reason for Leaving: Resigned (hired by Carnival Cruise Lines)

Job Description / Duties and Responsibilities:
• Monitors and secures pre-alert from forwarding offices/agents worldwide and provides advance copy to consignee or its authorized broker.
• Coordinates with airlines and foreign offices/agents status of incoming shipment and completeness of shipping documents.
• Coordinates with Cargohaus Inc. (CHI) – Transfer Under Guard (TUG) status.
• Updates client’s status of incoming shipment.
• Notifies consignee/authorized representative/broker by phone, fax and/or email.
• Coordinates with Airport Operations Representative for the retrieval of document pouch from airlines.
• Releases original documents to consignee/authorized representative/broker with prior coordination with Accounting for COD clients.
• Encodes Proof of Arrival (POA) and Proof of Delivery (POD) to AFSA SYSTEM.
• Encodes Cargo Status and retrieves pre-alert documents through DMS.
• Prepares billings for turnover to Accounting Department.
• Prepares Official Receipt (OR) for prepaid accounts and other collect accounts on case to case basis.
• Complies with implemented import procedures in accordance with the QMS.
• Assist MIS System Administrator.
• Performs other duties assigned by the Import Supervisor/Operations Manager/Director for Operations.

Other Logistics and Freight Handling Responsibilities:
• Facilitates customer complaints and claims thru phone, e-mail and letter.
• Facilitates daily correspondence with customers, agents and overseas offices.
• Facilitates timely reply and action required to the e-mail inquiries and feedback from customers and liaise with Sales Teams and Operations Teams respectively for follow-up.
• Provides monthly and/or weekly and/or daily reports for monitoring of shipments as required by clients.
• Executes procedure to meet company policies and meet quality service expectations and productivity levels.
• Attends internal and external social or business functions as company’s representative when assigned to.
• Obtains Cargo information for booking from clients and/or Sales Department.
• Prepares requirements for booking with airlines and records the booked shipments to Cargo Booking Slip.
• Provides clients, Sales and other concerned personnel the flight information.
• Ensures and monitors that the cargo booking comply with customer’s shipping instructions and specifications.
• Reviews and highlights exceptions noted during review of the status listing and initiates corrective actions.
• Ensures accuracy of all cargo advisories and compliance to monitoring and tracing procedures.
• Implements and/or carry out quality improvement activities and functions as Import Agent/Officer (such as compliance to documented QUALITY procedures, active committee membership, implementation of assigned quality projects etc.) as may be formally and officially defined by the immediate superior or by the executive management.

Additional Assigned Special Duties:
• Management Information System (MIS) coordinator.
• Act as Back-up in the absence of System Administrator.
• In the absence of the System Administrator will:
– Checks on the network line from time to time and ensure 24-hour link connectivity to all AFSA network.
– Coordinates to ICIL in AFSA/OFSA related problem that may occur.
• Handles creation, monitoring and maintenance of Customer Profile, Business Partner and ADM database.
• Initiates daily back-up data

Position: Banquet Waiter
Company: Extramile Manpower Services Inc. (Assigned in Makati Shangri-La Hotel)
Address: 2F, Coronado St. cor Sgt. F Santos St., Hulo, Mandaluyong City, Philippines
Date: November 2007 – January 2008
Reason for Leaving: End of Contract

Job Description / Duties and Responsibilities:
• Responsible for friendly, courteous and gracious service to all Guests.
• Serves food and food related beverages to Guests according to the established company standards.
• Adheres to the company appearance and grooming standards.
• Works closely and cooperates with superiors, colleagues and other employees in order to achieve the highest possible Guests satisfaction from the services rendered.
• Follows prescribed procedures for the removal, organization and delivery of dirty dishes to the dishwashing area.

Position: Service Staff
Company: Chowking Food Corporation
Address: Mayon-Retiro Branch, Quezon City, Philippines
Date: January 2004 – March 2004
Reason for Leaving: End of Contract

Job Description / Duties and Responsibilities:
• Attend to the needs of customer.
• Maintain cleanliness of dining area for clean-smelling surroundings.
• Maintain good guest relations at all times.

Position: Office Staff/Office Clerk
Company: The Insular Life Assurance Co. Ltd.
Address: IL Corporate Center, Alabang, Muntinlupa City, Philippines
Date: February 2003 – December 2003
Reason for Leaving: End of Contract

Job Description / Duties and Responsibilities:
Collections Accounting Control Section
• Monitor and maintains the flow of Daily Collection Summary (DCS) and Daily Disbursement Report (DDR).
• Responsible in filing, sorting and binding of Daily Collection Summary and Daily Disbursement Reports.
• Maintains an orderly file of DCS and DDR for use of various units in the company.
• File, sort and bind processed Daily Collection Summary and Daily Disbursement Reports from all field offices in a monthly basis.
• Prepare a control logbook of all DCS and DDR.
• Pullout DCS/DDR from the storeroom upon request of other department/units.
• Maintains a file of the request form for purposes of monitoring the borrowed documents.
• Receive DCS/DDR returned by borrower.
• Responsible in arranging consolidated monthly collection and disbursement reports.

Direct Marketing Service Center
• Record incoming correspondence.
• Request and file policy folders.
• Prepare Letter of Maturity to policyholders.
• Trace and pair rejected/unmatched transactions.
• Assist in clearing non-ADMI collections.
• Perform other clerical tasks assigned from time to time.

Position: Indexer/Document Analyst
Company: SPI Litigation Direct Inc.
Address: SPI Bldg., Pascor Drive, Sto Niño, Parañaque City, Philippines
Date: May 2002 – December 2002
Reason for Leaving: End of Contract

Job Description / Duties and Responsibilities:
• Arranges some specified datum.
• Responsible for analyzing specific data.
• Distinguished the component parts of the document and reducing it to simpler parts.
• Responsible for gathering information from the analyzed data.
• Encoding the gathered data and convert it from one system of communication into another or message into code.
• Responsible for converting lawsuit evidence into electronic form in which the images of the entire pages may be retrieve similarly.
• Convert data from raw materials into a powerful database, which enables the client to accurately, quickly, and cost efficiently pinpoint and access-needed documents, thus minimizing counsel and paralegal research time.
• Analyzes documents which varied from anti-trust cases, environmental cases, pharmaceutical cases, insurance coverage cases, financial cases, Y2k expenditures, environmental pollution coverage, patent infringement cases, construction disputes, product liability etc.
• Create an electronic catalog of litigation documents to facilitate researches based on subjects or names.

Position: Indexer/Document Analyst
Company: SPI Technologies Inc.
Address: SPI Bldg., Pascor Drive, Sto Niño, Parañaque City, Philippines
Date: February 2001 – May 2002
Reason for Leaving: End of Contract

Job Description / Duties and Responsibilities:
• Arranges some specified datum.
• Responsible for analyzing specific data.
• Distinguished the component parts of the document and reducing it to simpler parts.
• Responsible for gathering information from the analyzed data.
• Encoding the gathered data and convert it from one system of communication into another or message into code.
• Responsible for converting lawsuit evidence into electronic form in which the images of the entire pages may be retrieve similarly.
• Convert data from raw materials into a powerful database, which enables the client to accurately, quickly, and cost efficiently pinpoint and access-needed documents, thus minimizing counsel and paralegal research time.
• Analyzes documents which varied from anti-trust cases, environmental cases, pharmaceutical cases, insurance coverage cases, financial cases, Y2k expenditures, environmental pollution coverage, patent infringement cases, construction disputes, product liability etc.
• Create an electronic catalog of litigation documents to facilitate researches based on subjects or names.

Position: Student Assistant
Company: Philippine Christian University-Manila
Address: Pedro Gil St., Taft Avenue, Manila City, Philippines
Date: June 1997 – March 2001
Reason for Leaving: Graduated from College (Student Assistantship Ended)

Job Description / Duties and Responsibilities:
• In-charge of cleanliness and orderliness of a specific area or place.
• Works for the smooth flow of business in a certain office to ensure that the needs and demand for that office are met.
• Helps in all types of clerical works e.g. office administration, answering telephone calls, encoding and filing data, making inter-office and out-going communications, etc.

Position: Student Trainee
Company: Philippine National Bank
Address: PNB Ermita Branch, Ermita, Manila City, Philippines
Date: July 2000 – October 2000
Reason for Leaving: End of On-the-Job Training

Job Description / Duties and Responsibilities:
• Responsible in assisting clients in opening and closing of account.
• Assist in the office works.

Position: Kitchen Staff
Company: Taytay Business Central Food Corp. (Lincensee of Chowking Food Corp.)
Address: Taytay, Rizal, Philippines
Date: March 2000 – May 2000
Reason for Leaving: End of Contract

Job Description / Duties and Responsibilities:
• Task to assemble order of guest.
• Maintain cleanliness of kitchen area for clean-smelling surroundings.
• Responsible in receiving and inventory of stocks.
• Assigned for minor cooking such as steaming of noodles and siopao.
• Responsible for dish washing of all kitchen utensils.
TRAININGS / SEMINARS ATTENDED

Training Center: FEMFI Duration: June 11, 2014 to June 14, 2014
Address: Victoria Bldg., U.N. Ave., Manila City, Philippines
Title: Proficiency in Survival Craft and Rescue Boat

Training Center: Duration: June 02, 2014 to June 05, 2014
Blue Horizon Maritime Training & Assessment Center, Inc. /
Technical Education and Skills Development Authority
Address: 357 W. Burke cor. Martines St., Binondo, Manila City. Philippines
Title: NC1 in Ships’ Catering Services (Messman)

Training Center: FEMFI Duration: Jan. 30, 2014 and Feb. 01, 2014
Address: Victoria Bldg., U.N. Ave., Manila City, Philippines
Title: Refresher Training for Basic Safety

Training Center: FEMFI Duration: January 28, 2014 to January 28, 2014
Address: Victoria Bldg., U.N. Ave., Manila City, Philippines
Title: Updating Training for Basic Safety

Training Center: IMOSTI Duration: January 24, 2014 to January 24, 2014
Address: Victoria Bldg., U.N. Ave., Manila City, Philippines
Title: 5095 – HUET with EBS (OPITO Approved)

Training Center: FEMFI Duration: January 22, 2014 to January 22, 2014
Address: Victoria Bldg., U.N. Ave., Manila City, Philippines
Title: Ship Security Awareness Training and Seafarers with Designated Security Duties

Training Center: Carnival Imagination Duration: Sept. 19, 2012 to Sept. 19, 2012
Address: Carnival Imagination Crew Training Center, USA
Title: Crisis Management and Human Behavior Course

Training Center: Carnival Valor Duration: October 14, 201 to October 14, 2011
Address: Carnival Valor Crew Training Center, USA
Title: Crowd Management Course

Training Center: FEMFI Duration: October 11, 2010 to October 19, 2010
Address: Victoria Bldg., U.N. Ave., Manila City, Philippines
Title: Basic Safety Training w/ PSSR

Training Center: LGC Corporate Services Duration: August 06, 2009 to August 06, 2009
Address: Cargohaus Bldg., Parañaque City, Philippines
Title: Core Values Workshop

Training Center: LGC Corporate Services Duration: March 07, 2009 to March 07, 2009
Address: Cargohaus Bldg., Parañaque City, Philippines
Title: ISO 9001:2008 Awareness Training

Training Center: LGC Corporate Services Duration: March 04, 2009 to March 04, 2009
Address: Cargohaus Bldg., Parañaque City, Philippines
Title: Personality Development

Training Center: LGC Corporate Services Duration: July 13, 2006 to July 13, 2006
Address: Cargohaus Bldg., Parañaque City, Philippines
Title: 5S and Records Management Training

Training Center: AFPI Duration: October 10, 2005 to October 21, 2005
Address: Sky Freight Bldg., NAIA Ave., Parañaque City, Philippines
Title: Basic Air Cargo Forwarding Course

Training Center: FEMFI Duration: July 12, 2005 to July 12, 2005
Address: Victoria Bldg., U.N. Ave., Manila City, Philippines
Title: Ship Security Awareness

Training Center: LGC Corporate Services Duration: August 14, 2004 to August 14, 2004
Address: Cargohaus Bldg., Parañaque City, Philippines
Title: Economics of Living and Family Planning

Training Center: Phil.Christian University Duration: October 22, 1999 to October 24, 1999
Address: Mt. Zion Spiritual Retreat Center, Bagac, Bataan, Philippines
Title: Student Assistants’ Spiritual Retreat

Training Center: Phil.Christian University Duration: May 29, 1999 to May 30, 1999
Address: Korean Mission Center, Cavite, Philippines
Title: Student Assistants’ Spiritual Retreat
SPECIAL SKILLS / INTERESTS

• Very good and strong knowledge in logistics and clerical operations.
• Very good background in Hospitality Industry from international cruise line.
• Very good in a multi-tasking environment.
• Skilled in major relevant computer applications like MS Word, MS Excel and internet operations.
• Well-versed in oral and written English and Filipino.
• Very good knowledge in office set-up and operations
• Well experienced in a multi-national environment.
• Very good in a team environment and an excellent team player.
• Strong background in catering/housekeeping and guest services.
• Solid 20 years of working experience from various companies.
• MIS Coordinator as additional assigned special duties while still an Import Officer.
• Computer languages and Internet operations.
• Outdoor sports.
• Knows how to drive vehicle.
CHARACTER REFERENCES

Mr. Isagani Escaño
Payroll Purser
TUI Cruises – Mein Schiff
Cel. No.: (63) 919-3736902

Ms. Edith Dizon
Director for Operations
U-Freight Philippines Inc.
Tel No.: (632) 879-4686

Mr. Margarito “Jun” De Castro
Procurement Head
United Nations
Cel. No.: (63) 917-8551845
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Applicant’s Signature