Phoebelyn S. Excelise
#82 Sitio de Asis,San Martin de Porres Paranaque City
Contact #: 09067746758
Email Add: [email protected]
OBJECTIVE:
A resourceful, self-motivated and customer-focused professional with hands-on experience in providing superb customer care. Effective communication and customer retention skills. Demonstrated ability to excel in fast paced environment and thrive under pressure. Strong analytic and problem solving expertise. Enjoy exceeding customer expectations.
KEY STRENGTHS• Proactive go-getter attitude• Great phone etiquette• Critical thinker• Exceptional attention to detail• Computer: Word, Excel, Internet and E-mail applications
ADDITIONAL• Excellent knowledge of attracting potential customers for business purposes• Strong know-how of managing existing accounts in terms of service and product knowledge• Well versed in responding to customer requests in a time efficient manner• Hands on experience in managing customer complaints according to company policies and protocols
• Assisted customers to ensure a positive experience• Handled and solved customers’ problems
EDUCATIONAL BACKGROUND: Tertiary:
City University of Pasay (formerly Pamantasan Lungsod ng Pasay)
Pasadena, Pasay, 1702 Metro Manila
Bachelor of Science in Business Administration Major in Marketing Management
2ndyear
2014 – 2016
Secondary:
Mariano Quinto Allarilla National High school
Perez stonino, City of Meycauayan Bulacan
2008-2009

Primary:
Langka Elementary School
Riverside Langka Mey.Bulacan
2003-2004

EMPLOYMENT HISTORY:

MCDONALD’S FOOD CORP.
Front Counter & MDS person
Nov.16 2011-up to 2018

PERSONAL DATA:

Nickname : Phoebe / cheng
Birth Date : Dec.28 1992
Birth Place : Meycauayan, Bulacan
Age : 26years old
Gender : Female
Civil Status : 5
Weight : 43 kg.
Religion : Roman Catholic
Nationality : Filipino
Father’s Name : Freddie T Excelise
Occupation : Driver/ Heavy Mechanic
Mother’s Name : Evelyn S. Excelise
Occupation : None
CHARACTER REFERENCE:

Nino Erasmo Tolentino
AL HALAB Restaurant, UAE
Store Superintendent
09296737716

Milrose Garzon
MCDONALDS AIRPORT RD.
2nd Asst. Mngr.
09274738589

Signature