Princewill Chigbo Igboanugo Customer Service Rep
Nigeria
Active LearningcommunicationLeadershipProblem SolvingTime Management
Customer Service Representative Daprima Enterprise Enugu, Nigeria Oct 2015 – Nov 2019
Daprima produces varieties of detergents and materials for home and office use.
Resolved an average of 150 requires in any given week and consistently met performance benchmarks in all areas. {Speed, accuracy and volume}.
Help the company to attain the highest customer service rating (as evaluated by external auditors).
Contributed to an 8% sales increase in 2017 by improving sales tracking records.
Collection of customer feedback and focusing on all details.