RANDY ESPARAS LAHORA

EROS ACCOMODATION, AL WAHA STREET AL QUOZ 3

DUBAI, U.A.E.

Email: [email protected]

0565831084

Overwiew:

●      With total of 10 years of valuable experience in various sales working and good customer service environment such as Audio & Video, Home appliances etc..(2006-Present)

●      A sales performer with a proven record and excellence relationships with customers.

●      Strong sales skills- Reliable, energetic, enthusiastic, punctual, hardworking and able to handle additional responsibilities.

Career Objectives:

To obtain a position as a sales associate in an organization that will provide me with the opportunity to offer exceptional results across sales and customer service field. Extremely focus on elevating company standards, sales goals, & clients expectation and satisfaction.

Skills:

●      Knowledge of retail terminologies and concepts.

●      Excellent Sales Ability.

●      Strong communication skills.

●      Identify and solve customers needs.

●      Speaks English Fluently.

Work Experiences:

December 2012 — December 2016

EROS ELECTRICAL (Badri Bldg. Al Barsha Dubai U.A.E.)

Sales Officer (Electronics and Appliance Business Group)

Duties & Responsibilities:

●      Addressed customers needs, Advise and help locate the right merchandise.

●      Described the product’s features/benefits and make product demonstration.

●      Daily checking of e-mails, memos for promotions and standard operating procedures by management.

●      Maintained sales record, review sales prices, arranged the display of merchandise in the store.

●      Answer/Address customers’ questions provide information regarding the products/services that we offer, resolving customers’ complaints.

●      Attended meetings (departmental and trainings) to increase expertise in new products and procedures.

●      Organize the goods exchange- Repair or alteration of the merchandise.

●      To achieve sales goals exactly according to company business plan.

March 2006 — March 2012

MULSON’S TRADING CORP. ( Muntilupa,City Philippines.)

Sales Merchandiser (POLYTRON Audio Video Products)

Duties & Responsibilities:

●      Addressed customers needs, Advise and help locate the right merchandise.

●      Described the product’s features/benefits and make product demonstration.

●      Daily checking of e-mails, memos for promotions and standard operating procedures by management.

●      Maintained sales record, review sales prices, arranged the display of merchandise in the store.

●      Answer/Address customers’ questions provide information regarding the products/services that we offer, resolving customers’ complaints.

●      To achieve sales goals exactly according to company business plan.

April 2002 — March 2003

CER SOFTWARE PACKAGE, INC. (Sta. Mesa Manila Philippines.)

Commercial Assistant (Cemex Philippines)

Duties & Responsibilities:

●      Handles customers’ payments, performs telemarketing functions by taking orders and encodes it to the system for monitoring purposes.

●      Answers customer’s query and complaints with politeness and courtesy.

●      Performing administrative and clerical duties.

●      Printing, arranging, handling documents for monitoring purposes.

Personal Details:

Date of Birth:                October 20, 1980

Nationality:                   Filipino

Marital Status:              Married

Language:                    Filipino (Mother Tongue), English(Read, Speak, Write)

Education:                   Bachelor of Science in Business Administration

Major in Marketing Management

Philippine School Of Business Administration ( Manila )

School Year 1997–2001

I hereby certified that the above information are true and correct to the best knowledge and my ability.

Randy Esparas Lahora