RANDY B. LEGASPI
#7 Alley 2 East, Holy Spirit, Q.C., Philippines 1127
Contact No. ; (+63) 9179656711
E-mail Add: [email protected]
Passport no.: P1524793A
Valid until: January 07, 2022

EMPLOYMENT HISTORY:

MANILA PAVILION HOTEL, (Ermita, Manila)Dec. 1995 to June 25, 2018

F&B Officer-in-Charge/Banquet Supervisor from April 2014 to June 25, 2018
Consolidates and check all Banquet Event Order form for any new event or adjustments of events.
Coordinate event with Sales and Marketing Department.
Request manpower in accordance to BEO.
Do event set up as stated on the BEO.
Supervise day to day operations of Banquet department.
Responsible for the smooth operations of banquet to meet guests expectation and avoid complaints.
Trains and motivate banquet personnel in accordance to Skills Certification Program of the training department.
Helps in checking the quality and presentation of food and beverage being
served in the function rooms.
Check inventory, do par stocking and requisition of supplies as needed.
Maintains the cleanliness of the Banquet equipment, and function rooms.
Directly reports to the Director of F&B.
Gather, check, validate, consolidate, and present data for financial critiques for monitoring and improving performance of the outlet
Make a monthly Profit & Loss report of the F&B.
Attends coordination meeting with the department heads.

Banquet, Seasons and Patisserie Supervisor from April 2012 to April 2014
Rotisserie Outlet Supervisor from December 2011 to April 2012
Supervise day to day operation of the outlet.
Responsible for planning, overseeing and managing the operations, productivity and overall performance of the outlet.
Directly reports to the Director of F&B.
Gather, check, validate, consolidate, and present data for financial critiques for monitoring and improving performance of the outlet
Motivate, train and discipline employees in coordination with the Food and Beverage and Human Resources guidelines
Make a monthly Profit & Loss report of the F&B.
Coach, Counsel and Motivates colleagues and staffs.
Maintains and improves guest relations with regular and existing clients and develops guest relations with potential clients.
Handles guests complaints and ensure guest satisfaction.

Room Service Dining Attendant from September 2011 to December 2011
Oversees the operation of Room Service outlet
Answering telephone calls and taking orders
Do cashiering duties and assemble guest orders
Deliver food and beverage orders on the guest room
Handles guests complaints and ensure guest satisfaction
Helps in checking the quality and presentation of food and beverage being
deliver in the rooms.
Check inventory of stock and do par stocking of supplies
Maintains the cleanliness of the Room Service area and food trolley.

Bartender at Boulvar (Music Room) from January 2006 to September 2011
Bartender at Rotisserie from October 2003 to January 2006
Preparing/mixing drinks, bar par stocking, bar set-up and cleaning
Inventory, cashiering, order taking, serving food and beverage, bussing out.

Waiter at Banquet Service from December 1995 to October 2003
Mis-en-place, table set-up, table skirting and napkin folding,
Assisting guest to their table, handle guest requests, beverage and food serving and bussing out.

COSMOS BOTTLING CORPORATION, (Pandacan, Manila)
Machine Operator from March 1995 to September 1995

Manila Midtown hotel, (Mabini, Manila)
Waiter at Banquet Service from June 1993 to March 1994

SEMINARS/TRAININGS:

WCCHC Immersion Program
Waterfront Cebu City Hotel and Casino
(July 06-13, 2014)

EDUCATIONAL ATTAINMENT:

Obrero Elementary School S.Y. 1981 1987
Brgy. Obrero, Tondo, Manila

F.G. Calderon Integrated School S.Y. 1987 1991
Manuguit, Hermosa, Manila

Philippine Marine Institute S.Y. 1991 1993
Bachelor of Science in Marine Engineering
Roosevelt, Quezon City

ACHIEVEMENTS/AWARDS:

Skills Certified in Banquet and Outlet Operations, July 13, 2014.
Certificate of Acknowledgment- Manila Pavilion Hotel, Sept. 26, 2006 (Typhoon Ondoy).
Employee of the Month October 2003, for the Front of the House division.

SKILLS AND INTERESTS:

Cocktail mixing, napkin folding, table setting and table skirting.
Knowledge in MICROS Fidelio.
Skills in food and beverage service, customer service excellence, sanitation and practices.
Basic principle of good guest relations, service sequence and product knowledge.
Can converse well in English and Filipino.

PERSONAL INFORMATION:

Born on the 6th day of November 1975 at Manila, Philippines, stands 59 in height, 154 lbs, married with two sons and a daughter, Roman Catholic.

CHARACTER REFERENCES:

Character References will be provided upon request

I hereby certify that the information stated herein are true and correct to the best of my knowledge and belief.

__RANDY B. LEGASPI__
SIGNATURE