Assistant Restaurant Manager RIVA (Ristorante, Bar, Beach)
Palm Jumeirah Shoreline between Building 7&8 Dubai U.A.E from January 2010-up to present
Owned by IFA HOTELS and RESORTS Dubai U.A.E
Managed by Mövenpick Hotels & Resorts, February 2017 up to Present
Managed by WHISSLE Group (OKKU, CLAW, CIELO, La Playa Lounge) 2010-2017
General Responsibilities:
· Execute outlet operations including food and beverage promotions, customer service and inventories
· Lead the Front of the House staff in training the following: restaurant standards, wine service and customer service
· Identify customers’ needs and respond proactively to all of their concerns
· Lead F&B team by attracting, recruiting, training and appraising talented personnel
· Making weekly Duty Roster
· Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
· Comply with all health and safety regulations
· Report on management regarding sales results and productivity
· Doing Cash up Reports and Handling Payments for the Memberships
· Handling Monthly Inventory.