CURRICULAM VITAE
Ravinder Kaur
[RZ-B-33 Mahindra Park near Gautam Nursing Home] ♦ [New Delhi] [110059]
♦ [+91-7827643132] ♦ [Email:[email protected]]
Career Objective
To pursue a highly rewarding career, seeking for a job in challenging and healthy work environment where I can utilize my skills and knowledge efficiently for organizational growth.
Key Qualifications
•9 years + experience as a Front Office Coordinator and HR Assistance.
• Highly skilled in greeting Customers in a polite manner
• Professional and neat appearance
Key Skills and Strengths
• Good in handling the customer relationship
• Excellent management of customer reports
• Able to give exact and detailed information to customer
• Confident handling the communication with customers
Employment History
RR Royal Hr Pvt. Ltd. – New Delhi, Dwarka
{HR Assistance} June 2011 – October 2017
Answering employee questions
Processing incoming mail
Providing customer service to organization employees
Serving as a point of contact with benefit vendors/administrators
Maintaining computer system by updating and entering data
Setting appointments and arranging meetings
Maintaining calendars of HR management team
Compiling reports and spreadsheets and preparing spreadsheets
Participating in recruitment efforts
Posting job ads and organizing resumes and job applications
Scheduling job interviews and assisting in interview process
Ensuring background and reference checks are completed
Preparing new employee files
Overseeing the completion of compensation and benefit documentation
Orienting new employees to the organization (setting up a designated log-in, workstation, email address, etc.)
Conducting benefit enrollment process
Administering new employment assessments
Serving as a point person for all new employee questions
December 2006 – April 2011 as a Office Coordinator
Air People Pvt. Ltd New Delhi
• Provide front desk support to guests and clients
• Greet visitors and provide information as asked
• Answer telephone and handle flow of visitors
• Type and distribute letters and correspondence
• Manage files, record systems, office supplies and inventory
• Organize staff meetings and executive calendars
• Assist in interviewing and hiring personnel
• Train new hires with preliminary work information
• Coordinate and plan meetings and corporate events
• Create and maintain liaison with external agencies and suppliers/vendors
• Make sure that customer complaints are catered to appropriately
• Assist the HR departments in payroll services by providing attendance information
• Assist seniors in accounting procedures
• Manage petty cash of office
• Process paperwork for employees or customers
• Keep office area clean and organized
• Distribute mail and faxes to appropriate recipients
• Oversee custodial staff in order to ensure proper cleanliness and sanitization of the premises
Responsibilities:
• Provided excellent customer services and fulfill their details and query
• Able to ensure sales targets are met and exceeded beyond expectations
• Good team management and handling group of people at once
Academic Qualification
High School Examination passed in 2002 from N.I.O.S.
Senior Secondary Examination passed in 2009 from N.I.O.S
Graduate in 2015 from Delhi University
Certification & Training
• Computer Training
• Computer Skills – Microsoft Office Suite (Word, Excel, Outlook) Social Media
(Face book, twitter, you tube, etc.)
Personal Details
Father Name : Shri Jagjeet Singh
Mother Name : Smt.Tasbeer Kaur
Date of Birth : 20th, June 1988
Gender : Female
Languages Known : English, Hindi, Punjabi
Nationality : Indian
I hereby declare that the above written particulars are true and correct to the best of my knowledge and belief.
(Signature) Date
Ravinder Kaur