Raymart Ventigan Soria
33 South Sanitary Camp Baguio City
09456985180
[email protected]

Objectives

Obtain position at a Company where I can maximize my management skills, quality assurance, program development, and training experiences.To work in a Company for mutual growth.
Personal Particulars

Age : 28
Gender : Male
Height : 5‘3
Birth Date : September 08, 1990
Birth Place : La Trinidad, Benguet
Citizenship : Filipino
Civil Status : Single

Education

Tertiary : Asian institute of Science and Technology (2009-2012)
Emilio Aguinaldo Highway Dasmariñas City, Cavite
(Associate in Computer Technology)

Secondary : Bugtong na Pulo National High School (2002-2006)
Bugtong na Pulo Lipa City, Batangas

Primary : Dasmariñas Bagong Bayan Elementary School-E (1997-2002)

Skills and Interests

Trouble shoot Computer problems
Install Computer Applications: adobe Photoshop, MS Office, Corel draw, Drivers and other applications
Install Operating Systems and reformat
Install Local Area Network
Singing
Playing indoor games: Chess, Badminton and Darts

Other information

Other Highlights of Team player, hardworking and Honest
Qualifications Willing and able to do assigned tasks
Very good morale and driven to work well under pressure
Effective Leader and Motivator
Great communication Skill

Work Experiences

Fieild Force Supervisor/Team leader/Local Account Manager
Vivo Northwest Luzon Inc.
(May 2018 – June 2019)

Customer Support Associate 2 Convergys Baguio
(Call Center Agent) (September 2014-December 2017)
Inbound- Outbound
Customer Service for EBAY UK Escalations and Mediation
Assist member what to do on how to solve the case.
Escalate and decide on the case using EBAY guidelines
Handled issues: Buyer Protection program, Buyer protection case,
Payment Service dispute, Cancel transaction, Returns, Buyer
Protection Escalate INR, Buyer Protection Escalate SNAD.

Call Center Agent Syner G Outsourcing Inc.
(January 2014-June 2014)
Outbound
Customer Service for Windows and Doors
Make successful appointments for windows and doors estimates

Assistant O.I.C Berlin
(June 2013-December 2013)
Promote and sells My Phone Cell Phones and Accessories
Sends daily reports and inventories to Main office in Manila
Acting Supervisor

Sales Associate Mart One
(Reliever-Outright) (April 2013-June 2013)
Sales of Children’s, Men’s, Ladies’, Foot and House wares

Roving Merchandiser Tiongsan Harrison and La Trinidad
(September 2012- February 2013)
Ajinomoto/Hua San Wan
Assist Customers
Daily Inventories
Replenish Stocks

On the job trainee Asian Institute of Science and Technology
School Computer Technician (reformat, re-reinstall computer
Applications)
School Staff Support (encode Students data, Check papers, and
Emails

Service Crew Jollibee Foods Corp. Harrison
(January 2011-June 2011)
Dining Crew. Serve and Assist Customers order. Push sales
by Suggestive Selling or Second transaction Count. Maintain
cleanliness of the dining area

Service Crew Jollibee Foods Corp. Dasmariñas
(May 2010-August 2010)
Dining Crew. Serve and Assist Customers order. Push sales
by Suggestive Selling or Second transaction Count. Maintain
cleanliness of the dining area

Achievements

TOP AGENT OF THE MONTH Convergys Baguio (September 2015)

GOVERNOR’S SCHOLAR Ayong Maliksi Scholarships (2009)

HONORABLE MENTIONED 3rd Year Highshool (2005)

DART CHAMPION AISAT INTRAMURALS (2009)

DART CHAMPION AISAT INTRAMURALS (2011)

Character Referrences

Roel Enorsua John Dexter Agulay
Junior Sales Supervisor Sales Promoter
Tiongsan Harrison OPPO
Harrison Rd. Baguio City 09276822479
09079990442

Dennis Mendoza Denver Dukha
Regional Manager Call Center Agent
Mart One Convergys Baguio
09158077709 09104124335