PERSONAL PROFILE EXPERIENCE
38 Joseph Ave
Staten Island, NY, 10314 (347)-216-1889 [email protected]
I love to learn. That’s how I got here, and I won’t stop until I am executing my task. Charismatic and persuasive Business Development professional with extensive experience. Whether the client or employee is disgruntled or happy, I can help resolve the issue at hand. I have a proven ability to sell, negotiate and generate high volume sales.
EDUCATION
CUNY College of Staten Island Staten Island, NY, 10314
2012-2019 Bachelor’s Degree/ Marketing
PERSONAL SKILLS
• Budgeting and cost control
• Multimedia campaigns
• Strong negotiation skills
• Excellent multi-tasker
• Crisis Intervention
• Sales specialist
• Presentation / public speaking
• Proficient verbal and communication skills
• Management skills
• Relationship building except
COMPUTER SKILLS
CRM/CMS DATABASS ADOBE ILLUSTRATOR MULIMEDIA MARKETING ADOBE PREMIERE
GOOGLE ANALYTICS MICROSOFT WORD/EXCEL/POWERPOINT
CSI Financial Aid Department Intern
College of Staten Island | Staten Island | June 2008 – July 2012
-Received, Reviewed and verified content of applications and submit for finial processing
-Processed disbursements for finical aid funds accurately and efficiently -Created and maintained an excel data base spread sheet for all rewards, loans and dispute.
-Created letters and emails to send students a reminder of payment or past due. -Provided timely, courteous and knowledgeable responses to information requests.
-Organized meetings and prepare welcome packages for new students.
Business Development Sales Rep
Bay Ridge Lexus | Brooklyn | July 2012 – March 2013
-Responsible for sourcing and developing client relationships, while maintaining a database of all sales activities.
-Managed customer retention
-Answered email leads as well as inbounds calls and creating appointments -Number 1 in appointment shows, sales and gross every month
-Top earner in Internet sales
Business Development Manger
Mercedes-Benz of Brooklyn | Brooklyn | March 2013 – April 2014
-Managed team of two junior staff members in Business Development center -Completely operated their CRM software to follow-up with inquiries -Coached client representatives on effective communication skills
-Shared product knowledge with customers while negotiating prices, terms of sales and service agreements
-Hit above monthly objectives with a 27% increase in sales five months in a row -Weekly/monthly Budget and sales Reports
-Crisis intervention
Business Development and Public Relations Manger
Mercedes-Benz of Union |New Jersey | April 2014 – Present
-Directed and monitored all operations in BDC department with three junior staff members
-Implemented and executed new sales and negotiation strategies -generated sales and budget reports along with aiding in the creation of advertisements (Instagram, Twitter, Facebook) to generate more sales -Created email blasts, Mailers and text alerts to subscribed clients about promotions and special rates
-Negotiated deals with multiple lead distributers generating a 40% increase in sales at a lower cost
-Generated Weekly/monthly budget and sales reports
-Experience working with high profile clientele and celebrities