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Regina Marie Mesina Manicdao Passenger Service Agent

Canada

Regina Marie Mesina Manicdao
081 Sta.Cruz, Candating Arayat Pampanga
0926-908-6719 // [email protected]

Objective:
​​To join a company where I can apply my knowledge and experience that can further develop my skills and capabilities in which I can use in my chosen field.

Summary of Skills:
• Highly skilled in MS Word, MS Excel, MS PowerPoint
• Leadership skills
• Fast learner
• Responsible and determined
• Knowledgeable in being a Passenger Service Agent

Educational Background:

College:​Centro Escolar University
​​​Mendiola, Manila
​​​Bachelor of Science in Tourism Management
​​​2015 – 2016
​Secondary:​Arayat Holy child Educational Foundation Inc.
​​​Arayat, Pampanga
​​​2009-2012
​Primary:​Arayat Central Elementary School
​​​Arayat, Pampanga
​​​2004-2009

Work Experience(s):

• Miascor Airport Service
Passenger Service Agent
Turkish Airline NAIA Terminal 1
March 15, 2017 – April 19, 2018
Responsibilities:

o Check – in Agent: Responsible for the check in process of the passenger, ensures that Passport, visa and other travel document are valid for travel also ensures that bags are properly tagged, with dangerous goods and security questions being ask.
o Gate Agent: Responsible on gate operations, processes aircraft documents needed, coordinate with other teams to ensure smooth pre departure operations (Ramp, Catering, Load Planer, Counter, Lounge and Baggage)
• Macro Asia Airport Services
Passenger Service Agent
Turkish Airline NAIA Terminal 1
April 20, 2018 – Present
Responsibilities:

o Check – in Agent: Responsible for the check in process of the passenger, ensures that Passport, visa and other travel document are valid for travel also ensures that bags are properly tagged, with dangerous goods and security questions being ask.
o Gate Agent: Responsible on gate operations, processes aircraft documents needed, coordinate with other teams to ensure smooth pre departure operations (Ramp, Catering, Load Planer, Counter and Baggage.
o Transfer Desk Agent: Responsible for the check in process of inbound and outbound passengers, assist inadmissible passengers and their documents in line with immigration process, transits restricted passengers in between Airport terminal in line with the immigration and airport process.
o Flight Controller Agent: The one who is coordinating in all stations of flight. Responsible to the seats, meals and specially the one who is coordinating on the out station if the specific visa and other documents are valid for the passengers to travel.

Trainings/Seminars Attended:

• Seminar on Security Awareness
Ninoy Aquino International Airport, Terminal 1
October 28, 2018

• AVSEC Awareness Seminar
Airport Security Quality Control Office, Clark Pampanga
September 9, 2016

• Dangerous Goods Regulation
Clark Airport Support Services Corp., Clark Pampanga
November 7, 2016

• Passenger Handling Training
Clark Airport Support Services Corporation
September 20 – October 19 2016

• International Passenger Handling and Services Training
MIASCOR Training Center
Ninoy Aquino Ave Parañaque City

• Customer Service Training
MIASCOR Training Center
Ninoy Aquino Ave Parañaque City

• Basic Ramp Handing
MIASCOR Training Center
Ninoy Aquino Ave Parañaque City

• Human Factors Training
MIASCOR Training Center
Ninoy Aquino Ave Parañaque City

• Safety Management System Training
MIASCOR Training Center
Ninoy Aquino Ave Parañaque City

• Health Safety and Environment Training
MIASCOR Training Center
Ninoy Aquino Ave Parañaque City

• Dangerous Goods Regulation Category 9 Training
MIASCOR Training Center
Ninoy Aquino Ave Parañaque City

• Airside Safety Training
MIASCOR Training Center
Ninoy Aquino Ave Parañaque City

Personal Information:

• Date of Birth: September 29, 1995
• Place of Birth: Macabali Hospital ( City of San Fernando, Pampanga)
• Age: 23 years old
• Height: 5’5”
• Religion: Roman Catholic
• Civil Status: Single

Character Reference:

Ms. Clarence Dizon
Sales Traffic Agent
Turkish Airline Manila
(0917) 793 0344