Renato B. Gasta
Phase 4, Block 13, Lot 19, Soldiers Hills 4 Molino 6, Bacoor Cavite City, Philippines.
Contact no: 0915-566-0068
Email Address: [email protected]

Career Objective:
Award winning client focused professional in search of opportunity to provide attentive
Customer service and become globally competitive.
Summary of Qualifications:
✓ Efficiently handle multiple task simultaneously.
✓ Able to work with minimal supervision and as a cooperative team member.
✓ Readily assimilate and grasp new methods and information.
✓ Can work well and remain calm under pressure.
Educational Background:
Tertiary:
De La Salle University- Dasmarinas Cavite
Bachelor of Secondary Education- Major in English (BSE) 2010-2012
De La Salle Health Sciences Institute-  Dasmarinas Cavite
Bachelor Science of Nursing- (BSN) 2009-2010
Secondary:
Mintal Comprehensive High School- Davao City : 2005-2009
Primary:
A.Mabini Elementary  School- Davao City: 1999-2005

Employment Background:

JPMorgan Chase Bank, N.A. Philippine Global Service Center
23rd Floor, Net Plaza Building, 31st Street E-Square Zone, Crescent Park West, Bonifacio Global City, Taguig City, Philippines 1632
Invest Servicing Sr Specialist II – Asset & Wealth Management: 28 July 2017- 10 October  2019

American Express-Convergys Philippines
4th-8th floor Glorietta 5, East Street, Ayala Center, Makati City.
Account Fraud Specialist/ Subject Matter Expert(SME) 2013-2016

Achievements:
✓ TOP Agent- January 2016-2019
RELIABLE 2017-2018
✓ TOP CCP – January with overall Attainment of 139.29%
VOCM: 100%    AHT: 221.90   PROCEDURAL & QUALITY: 100%
✓ BEST OF THE BEST Survivor All-stars 2015
✓ TOP SME –FAST Q4 2015-2016
✓ TOP PERFORMER – January 2014-2019
✓ BEST OF THE BEST CCP 2014-2019
✓ TOP Agent- May 2014
✓ TOP Agent- June 2014
✓ TOP Agent- Q4 2013
✓ TOP PERFORMER- October 2013

Character Reference:
Katherine Rosario- Supervisor
Chase Bank
(0917) 837 0497

Raphael Rodil- Supervisor
Chase Bank
(0949) 995 6508

Ivan Cirilo – Supervisor
AMEX-Convergys Philippines
0915-865-1103

I therefore certify that all above information are true and correct to the best of my knowledge.
Reneato Gasta