OBJECTIVE

Seeking for a relevant position in a prospective company that utilizes my skills of experience in a highly stimulating work environment and to use my learning’s in the best possible way for achieving the company’s goals.

EDUCATIONAL BACKGROUND

Ø  Bachelor of Science in Travel Management

Cebu Technological University – Main Campus

M.J Cuenco Ave.R.Palma St. Cebu City

March 30, 2015

WORK EXPERIENCE

Reservation/Sales Officer

EGI Hotel and Resort

Looc, Maribago, Lapu-Lapu City

August 16, 2015 – Present

JOB DESCRIPTION

Ø  Make and Confirm Reservations

Ø  Answer Questions

Ø  Direct and Assist

Ø  Phone Sales and Service

Ø  Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.

Ø  Processes reservations from the sales office, other hotel departments, and travel agents.

Ø  Knows the type of rooms available as well as their location and layout.

Ø  Knows the selling status, rates, and benefits of all packages plans.

Ø  Knows the credit policy of the hotel and how to code each reservation.

Ø  Determines room rates based on the selling tactics of the hotel.

Ø  Processes advance deposits on reservations.

Ø   Helps develop room revenue and occupancy forecasts.

Ø  To be aware of all front office procedures and assist with reception duties when required.

Ø  Configuring rates on the hotels property management system.

Ø  Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities and travel directions

Ø  Manage accurate accounting of all rooms.

PERSONAL DATA

Age                 :           23 yrs. Old

Height            :           5’7

Sex                 :           Female

Civil Status   :           Single

Birth Place   :           Danao City, Philippines

Nationality    :           Filipino

Religion        :           Roman Catholic