Rhemzelle Plesis Sarmago Customer/Technical Service Representative

Good communication skills. Can easily adapt to changes. Willing to learn and to be trained.

Hi I’m Rhemzelle P. Sarmago, 23 years old from Bulacan. Been with BPO for 3 years as CSR/TSR (Inbound/Outbound). I worked with EGS/Alorica for health care account, I provide information about patient’s eligibility, benefits and also claims. Then I worked with Transcom for almost 2 years for Comcast as a technical support for phone, cables and internet with sales. Lastly I worked with WNS for almost a year for an State(Inbound) as a senior insurance specialist for cars, houses and contents, then I was being crosstrained for outbound for AMI for collections and sales. I hope I can be part of your company. Thanks


October 2014 to July 2015 Customer Service Representative at EGS/Alorica
September 2015 to March 2017 Technical Support Representative at Transcom Worldwide Philippines
June 2017 to April 2018 Senior Insurance Associate at WNS