RHOMAR C. SANTIAGO

Permanent Add: Blk 7 San Jose, Tarlac City, Philippines, 2300

Cell No: +63 936 326 0418

Email: [email protected]

SUMMARY-Working as an office staff in government company in Saudi Arabia for 3 years of experience handling confidential tasks and making routine office tasks as efficient as possible. While maintaining high standards of achieving company goals. Aiming to leverage my working experience and abilities at your company.

SKILLS

·         Active Learning

·         Verbal and written Communication

·         Ability to Work Under Pressure

·         Decision Making

·         Time Management

·         Flexibility/Adaptability

·         Strong Work Ethics

·         Teamwork Skills

·         Computer Skills

·         Initiative

EXPERIENCE

Material Handling Technician Report of Discrepancy Office               Oct 2016 – Sept 2019

Royal Navy Saudi Naval Forces                                       Al Jubail, Eastern Province, KSA

·         Use a computer for various applications, such as database management or word processing.

·         Answer telephones and give information to the caller, take messages or transfer calls to appropriate individuals.

·         Enter information into the database.

·         Complete forms in accordance with the company procedures.

·         Make copies of correspondence or other printed materials.

·         Locate and attach appropriate files to incoming correspondence requiring replies.

·         Operate electronic mail systems and coordinate the flow of information, internally or with the organizations.

·         Compose, type, routine correspondence, or reports, such as weekly and monthly reports.

·         Conduct searches to find needed information, using such sources as the Internet and the material itself.

Consigner                                                                                  Apr 28 – July 30, 2016

Ace Hardware (SM City Tarlac Branch)       MacArthur Highway, Brgy, San Roque Tarlac, PH

·         Resolve customer complaints regarding sales and service.

·         Direct and coordinate involving sales of manufactured products, services, commodities, other subjects of sales.

·         Determine price schedules and discount rates.

·         Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.

·         Review operational records and reports to project sales and determine profitability.

·         Monitor customer preferences to determine the focus of the sale’s efforts.

Consultant                                                                      Nov 11, 2013 – Mar 15, 2014

Sutherland Global Service Inc©                                               P. Burgos St. Tarlac City, PH

·         Resolve customer complaints regarding sales and service.

·         Provide price and discount rates to the customers.

·         Deliver prepared sales talk, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service to generate sales.

·         Explain products or services and prices, and answer questions from the customers.

·         Obtain customer’s information such as name, address, and payment method and enter orders into computers.

·         Record names, addresses, purchases, and reactions of prospects contacted.

·         Adjust sales scripts to better target the needs and interests of specific individuals.

·         Answer telephone calls from potential customers who have been solicited through advertisements.

·         Maintain records of contacts, accounts, and orders.

EDUCATION

AMA Computer Learning Center (ACLC)                                                                          2011-2013

Networking Telecommunication Technology (Associate Degree)              Tarlac City, Central Luzon,

Philippines

Ecumenical Christian College                                                                                            2005-2009

Secondary                                                                               Tarlac City, Central Luzon, Philippines

Sto. Cristo Elementary School                                                                                           1999-2005

Primary

TRAINING CERTIFICATIONS

Keylargo Car Accessories                                                                                  Mar 28-Apr 2, 2016

Course: Product Knowledge Training, Intensive Basic Selling Skills, Customer Ordering Process.

Motorlandia                                                                                                     Jan 21-Mar 29, 2013

Course: Encoder/Store Receptionist.

Central Park Hotel                                                                                                          Jul 23, 2009

Course: Food And Beverage, Housekeeping Operation And Flower Arrangement.

McDonald’s (Tarlac Town Center Branch)                                                                       Jul 14, 2009

Course: Restaurant Food Safety, Cleanliness, and Sanitation.

Greenwich (Magic Star Branch)                                                                                    Sep 27, 2007

Course: Pizza Maker

LANGUAGE

·         FILIPINO – FLUENT

·         ENGLISH – INTERMIDIATE

REFERENCE

Mrs. Joanne Reyes                                        Cell No: (+63) 922 694 8187

(Account Supervisor Sutherland)

Mrs. Grace Membrere                                    Cell No: (+63) 917 134 0888

(Membztravelandtour Owner)

Mr. Yaqoub Al-Bugail                                   Cell No: (+966) 50 393 4447

(Royal Suadi Naval Force Staff)

I hereby certify that the above information is true and correct to the best of my knowledge.

Rhomar C. Santiago

Applicant