Rhomar C. Santiago Blk 7, San Jose Tarlac City Cell No. +966 53 729 2031 Email Add: [email protected] Objectives-To obtain a challenging position that will utilize my skills and experience and which will also provide me with the opportunity for growth and advancement. PERSONAL DATA:
Date of Birth : April, 30, 1993 Place of Birth : San Jose Tarlac City, PHILIPPINES Religion : Roman Catholic Citizenship : Filipino Civil Status : Single Father’s Name : Roy P. Santiago Occupation : SEAMAN Mother’s Name : Marilou C. Santiago Occupation : OFW Gender : Male Language/dialect: English, Filipino
EDUCATIONAL ATTAINMENT: Primary : St. Christo Elementary School (1999-2005)
Secondary : Eccumenical Christian College (2005-2009)
College : AMA Computer Learning Center (ACLC) Course : Networking Telecommunication Technology (NTT) (2011-2013)
ATTENDED TRAINING AND SEMINARS: Training Center : Greenwich (Magic Star Branch) Course : Pizza Maker Date : 27th September, 2007
Training Center : McDonald’s Tarlac Town Center Course : Restaurant Food Safety, Cleanliness and Sanitation Date : 14th July, 2009
Training Center : Central Park Hotel Course : Food and Beverage, Housekeeping Operation and Flower Arrangement Date : 23rd July, 2009
Training Center : Motorlandia (Silayan Business Center, Mac Arthur Highway) Course : Encoder/Store Receptionist Date : January 21st to March 29th, 2013
Training Center : Keylargo Car Accessories Course : Product Knowledge Training, Intensive Basic Selling Skill, Customer Ordering Process Date : March 28 to April 2 2016
EMPLOYMENT HISTORY: Company : Sutherland Global Services @
Position : Consultant
Date : November 11, 2013 to March 15, 2014
Company : ACE HARDWARE “SM City” tarlac branch
Position : Consignor
Date : April 28 to July 30 2016
OVERSEAS EMPLOYMENT HISTORY:
Company : ROYAL NAVY SAUDI NAVAL BASE
Location : Kingdom Of Saudi Arabia
Position : Material Handling
REPORT OF DESCREPANCY OFFICE
Date : October 18 2016 up to present
Reference: Mrs: JOANNE REYES (Account Supervisor Sutherland) Cell No: (+93) 922 694 8187
Mrs: Mary Grace S. Membrere
Cell No: (+93) 917 134 0888
Mr. Yaqoub Bugail
Cell No: (+966) 50 393 4447
I hereby certify that the above information is true and correct to the best of my knowledge.
Rhomar C. Santiago
Applicant
Use computer for various application, such as database management or word processing. Answer telephones and give information to caller, take messages or transfer calls to appropriate individuals. Enter information into database. Complete forms in accordance with the company procedures. Make copies of correspondence or other printed materials. Locate and attach appropriate files to incoming correspondence requiring replies. Operate electronic mail systems and coordinate the flow of information, internally or with the organizations. Compose, type, routine correspondence, or reports, such as weekly and monthly reports. Conduct searches to find needed information, using such sources as the Internet and the material it self.
Resolve customer complaints regarding sales and service. Direct and coordinate involving sales of manufactured products, services, commodities, other subject of sale’s. Determine price schedules and discount rates. Confer with potential customers regarding equipment needs and advise customers on types of equipments to purchase. Review operational records and reports to project sale’s and determine profitability.
Monitor customer preferences to determine focus of sale’s efforts.
Resolve customer complaints regarding sales and service. Provide price and discount rates to the customers. Deliver prepared sales talk, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service to generate sales. Explain products or services and prices, and answer questions from the customers. Obtain customers information such as name, address, and payment method and enter orders into computers. Record names, addresses, purchases, and reactions of prospects contacted. Adjust sales scripts to better target the needs and interests of specific individuals. Answer telephone calls from potential customers who have been solicited through advertisements. Maintain Records of contacts, accounts, and orders.