As a seasoned professional bringing 2 and a half years of experience in Financial industry and business analysis I am well-positioned to positively impact the effectiveness of your team.
In my previous job as a Business Process Associate in Manulife BPS we provide quality service to effectively meet customer needs within established productivity goals as evaluated through daily statistics. I got promoted to level II as a Claims Adjudicator, here, we process sensitive financial transactions and handle sensitive issues in order to ensure customer satisfaction.
In addition to my experience and personal qualities I have a solid educational foundation and passion about giving customer satisfaction. And would welcome the opportunity to contribute to your continued success.