RICHARD M. REOFLORIDO
#502, Paraiso St., Brgy. Balintawak Lipa City, Batangas
+639338105686

CAREER OBJECTIVE

To work in a prestigious company wherein I can apply my knowledge and gain experience that will broaden my horizon to see betterment of the company, impeccable written, verbal communication skills and excellent interpersonal skills.

PERSONAL BACKGROUND

I am 31 years old, proud and dedicated employee of Suyen Corporation (BENCH/) as Asst. Boutique Manager who trained over 5 years of leadership experienced in high stress condition and team oriented management. Motivated and highly discipline personnel in supervising, handling over 5 branches both local and foreign sister brand.

PROFESSIONAL EXPERIENCE

SUYEN CORPORATON (BENCH/)
Asst. Boutique Manager, Dec. 2013 – Present
ROBINSON’S PLACE LIPA MALL

• Responsible for the reporting of Company Monthly Sales Report and its Business Review including the factors affecting Sales increase and decrease.
• Coordinating all aspects of Marketing Plan to enable the company to meet its objectives in sales, profits and market share growth.
• Planning and organizing Marketing activities such as urgently complying with the visual directives and newly declared promotions.
• Monitoring procedural and guidelines on How to accept Incoming and Outgoing transaction, inventory level, ordering and stock keeping.
• Planning and Organizing staff shift schedule.
• Attending store operational concerns such as Customers Request, Feedbacks, Comments and Suggestion’s whether positive or negative, Formulates action plan for Customer complaints and grievances, giving excellent satisfactions for repeat purchase.
• Daily Pep talks and meetings with staffs to hear their daily experience and suggestion’s, product knowledge, sales updates, promos lined up and empowerment.
• Filing and maintaining all important documents and reports.
• Filling and monitoring shift schedule and daily attendance of the staff.
• Handling confidential files,

FUTURE STATE INCORPORATION (HUMAN)
Sister Brand of Suyen Corp. (BENCH)
Store Supervisor Trainee, April 11, 2006-Dec. 17, 2013
SM CITY LIPA MALL

• Responsible for supervising all Transactions, Services, Rules and Regulations to ensure the quality of service are excellently executed by the staff.
• Prepare and verify all incoming and outgoing store records.
• Handle different task related which is staff orientation and trainings.
• Supervising store sales performances and imposing marketing strategies to target sales quota.
• Filing and monitoring shift schedule including staff attendance and its records daily.
• Supervised store operational concerns and services offered to the clients/customer to meet client/customer satisfactions and create more sales conversion.
• Handling stressed issues concerns and customer complain.

EDUCATION

KOLEHIYO NG LUNGSOD NG LIPA
Bachelor of Science in Computer Science (BSCS), April 15, 2012

LIPA CITY PUBLIC COLLEGE
Associate in Computer Technology (ACT) , April 8, 2005

AWARDS AND ACHIEVEMENTS

5yrs LOYALTY AWARD
SUYEN CORP. (BENCH/)
2018

Top Grosser in Sales
FUTURE STATE NC. (HUMAN BTQ)
Quota Achievements, Dec. 2008
Loyalty Award
FUTURE STATE INC. (HUMAN BTQ.)
5yrs LOYALTY AWARD April 2012

ADDITIONAL SKILLS

• PROFICIENT IN MICROSOFT OFFICE AND COMPUTER TROUBLE SHOOTING,
• CUSTOMER SERVICE AND RELATION
• DETAILED ORIENTED AND ORGANIZE
• SUPERB IN PROBLEM SOVING AND DECISSION MAKING.