Riza Contratista Larano

Kabanayan, Bulacao
Talisay City, Cebu Mobile: +639224701471
Philippines 6045 Email: [email protected]

Job Objective
Enthusiastic, professional receptionist. Committed to leaving each visitor with a positive impression. Able to multi-task, ensuring that all clients or visitors are treated with warmth and respect. Confident in ability to manage all administrative duties that may be attached to a receptionist position. Highly practiced at managing schedules in an efficient, logical manner.

Skills
• License Security Personnel.
• Front Desk/ Security Receptionist and Assistant Lead Security assigned in CONVERGYS/CONCENTRIX-Cebu2 Phil Site Detachment.
• Knowledgeable in CCTV and Card Access Sentry (CAS).
• Delivers exceptional and costumers’ service.
• Great ability to collect data, compile and prepare reports.
• Profound knowledge of the necessary communication required with the client.
• Ability to provide effective and efficient services to the client.
• Ability to analyze the data, resolve any problems and complete the work on deadline.
• Ability establishes, maintain, and update files, databases, and records.
• Familiarity with standard office administrative procedures.

Work Experience
August 2016 – January 2019- Front Desk/Security Receptionist at CONVERGYS/CONCENTRIX Cebu2 Phil Site IT Park Lahug, Cebu City
PANTHER INTEGRATED SERVICES INC.

July 2015 – July 2016- Front Desk/Security Receptionist at CONVERGYS-Cebu2 Phil Site IT Park Lahug, Cebu City,
SPECTRUM SECURITY SERVICES INCORPORATED

Job Description:
• Greeted all incoming visitors, suppliers, clients and employees in a friendly and courteous manner.
• Monitored all incoming emails and calls by answering them and then diverting them to the appropriate department.
• Keeping the reception area tidy by coordinating with the office staffs/cleaners.
• Booked of meeting rooms or training rooms for employees or clients used.
• Monitored CCTV and Card Access Sentry (CAS).
• Keep an eye and report irregularities like presence of unauthorized person.
• Securing log sheet records and ID pass to the client’s and visitor’s entering the company premises.
• Processed all information provided by the job applicant and verified their details.
• Assisted the guests and employees in any queries regarding the organization.
• Performed all the necessary work for the office such as maintaining the filing of incoming and outgoing mails/ documents
• Managed the administrative tasks of the organizations and multitask according to the priorities.
• Monitored the changes in the organization and adapted to the same.
• Assisted in investigating all suspicious activities to ensure that there are no criminal acts at the client site.
• Coordinated with the seniors in case of any accident or medical emergency at the site.
• Performed the necessary actions in case of medical and bomb threats.

EDUCATIONAL BACKGROUND

2014- Bachelor of Science in Criminal Justice
University of the Visayas-Main Campus
Colon St. Cebu City

2010- Secondary Education
Tagbino National High School
Barangay Tagbino, Vallehermoso Negros Oriental

2006- Elementary Education
Cabulihan Elementary School
Barangay Cabulihan, Vallehermoso Negros Oriental

TRAININGS and CERTIFICATES
On the job training at Bureau of Jail Management and Penology VII – Cebu City jail male dormitory at Barangay Kalunasan, Cebu City dated January 21-28, 2014.

Gun Safety Seminar of Lancer Training Center held at NS Firing Range, Tawason, Mandaue City on September 18, 2015.

VIP Protection Orientation Seminar held on November 23, 2013 at 410 Teresita Building ¸UNIVERSITY of the VISAYAS, Colon St. Cebu City.

Field Training Exercise (FTX) held on December 19-20 2013 at Camp Marina, Lahug Cebu City

Combat Maneuvering Seminar held on August 24, 2013 at room 410 Teresita Building, UNIVERSITY of the VISAYAS, Colon St. Cebu City.

PERSONAL INFORMATION
• Age: 24 years old
• Place of Birth: Bosque Vallehermoso Negros Oriental
• Birth Date: July 08, 1994
• Sex: Female
• Status: Single
• Present residence at Talisay City, Cebu, Philippines