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Rizzy Joy Briz Customer Card Specialist

Philippines
• Highly developed analytical and problem solving skills.

• Assistant Team Leader
• Escalation Officer
• Straight Top Agent
• A certified SME for both Level 1 and Level 2 (Subject Matter Expert)
• Highly trained for Healthcare benefits and coverage of the insurance especially claims.
• Ensure that excellent client servicing is achieved and maintain to any given captive insurance or reinsurance company allocated to your Client Service Team.
• Ability to remain focus and to work under pressure.
• Qualified and result driven professional experience encompassing customer/clients service operations.

Experience

November 2016 - December 2018 Claim Specialist at Conduent Business Services Philippines Inc