MENDOZA, ROBERT C.
#3 Martinez St. Brgy. San Roque, Antipolo City
+63 (977) 1100332
WORK EXPERIENCE
Process Specialist/Team Manager, Contracts & Procurement Operational Excellence – Shell Business Operations Manila (January 1, 2019 – Present)
Contracts & Procurement (CP) End-to-End Process Specialist who overseas CP Operations and leads process improvements thru automations
Manages 9 FTEs who support the CP End-to-End Process from Vendor Qualification, Contract and Vendor Master data set up across different businesses and ERPs
SAP Ariba super user who handles technical and process queries from the global Contracts & Procurement stakeholders across the globe
Leads SAP Ariba End-to-End process improvements from Sourcing to Contracting
Leads the Touchless MI/KPI of the organization which helps to eliminate manual logging of requests and reporting. This project will help to deliver 6 FTE benefits to the entire organization
Leads the Data Quality Programme of CP organization to ensure that the data quality standards are fit-for-purpose
Leads the re-organization of CP Data to align with the business requirements which aim to deliver more value and efficiencies
Supplier Data Specialist/Project Lead, Finance Operations Data – Shell Business Operations Manila (February 1, 2017 – December 2018)
SAP Ariba super user who handled technical and process queries from the global Contracts & Procurement stakeholders across the globe
Led the Ariba Migration which helped to streamline the Contracts & Procurement process from Sourcing up to Contracting. Created and maintained the CP process maps and work instructions
Managed the Supplier Registration/Migration Project in Ariba with 7 FTE. This project enabled the CP Leads to easily invite their incumbent suppliers in their e-sourcing events as the supplier details are readily available in the system
Managed the E2E vendor process from prequalification up to vendor master set up
Engaged with global contract & procurement stakeholders. Ensured that tender requirements are delivered on or ahead of time
Led and initiated various continuous improvement projects which streamline FOD process
FOD CMCP focal point for SHARP system and process issues/concerns
Facilitated the Supplier Qualification and Vendor Master Data training to global Contracts & Procurement stakeholders
Managed the Overall FOD reports in Ariba to support KPI metrics and business requirements
Sr. Analyst, Suppliers and Contracts (Project Pool Team), Finance Operations Data – Shell Business Operations Manila (August 22, 2016 – January 31, 2017)
Supported the Supplier Data Specialist Team on the overall supplier prequalification process of Shell which include the Financial Assessment, Health, Safety and Environment assessment, Ethics & Compliance and Integrity Due Diligence IDD
Engaged with stakeholders and interacts with Suppliers and Finance Operations CP Data Teams to ensure business requirements are met within target timelines
Performed data discovery and initiates the master data request process
Facilitated Supplier Qualification Training to the new members of the team and stakeholders
Supported the implementation of the IDD Case Management system which improved the IDD request process
Project Lead, Supply Chain – Emerson (Feb 1, 2016 – August 19, 2016)
Reviewed Bill of Materials (BOM) costing and generated savings implementations for BOM Components of 18 Business Units of Emerson
Identified, reviewed and resolved pricing gaps. Maintained a central repository of components pricing
Led and established pre-negotiation meetings with suppliers. Supported On-Site Supplier Negotiations and Pricing Implementations
Led the Central Pricing Model Team. Managed 4 FTE supporting the supplier negotiations
Provided reports/documents to support the procurement strategies (e.g. Spend analysis, Contracts Coverage, Market intelligence)
Generated quarterly executive reports to the Supply Chain Business Leaders to monitor and strategize the net material inflation/savings
Global Contract Management Lead – Emerson (April 1, 2014 – February 1, 2016)
Generated monthly executive report/presentation to the Supply Chain Vice Presidents of Emerson which helped on the supply chain strategies
Administered the Global Contract Management System. Helped to accelerate and streamline the contract completion of global supply chain contracts
Managed Emerson’s stakeholders across the globe. Led regional forums and shared best practices which have been participated by Supply Chain Business Leaders, Directors, Managers and Regional Specialists
Managed Emerson’s Global Supply Chain contracts. Completed major product purchases for the company’s multimillion dollar global supply chain operations
Accelerated the review process of Global Legal Team by providing weekly contract status report
Implemented non-English contract templates (Spanish, Mandarin, Portuguese, German and French) to support the Business Units where contracts in local languages are needed. Helped on e-sourcing translators for these projects
Leveraged spend with the suppliers by implementing cost reduction and other favorable clauses to Emerson
Worked closely with the Regional Legal Team to address the Business Units concerns
Facilitated Global Supply Chain Systems Trainings such as SAP Ariba, Contract Management, Inflation Model, Spend & Inventory Management
Supply Chain Systems Analyst – Emerson (March 1, 2013 – March 1, 2014)
Supported the global Supply Chain on their technical and process queries on the different Supply Chain systems like SAP Ariba, Contract Management and Inflation Model, Spend & Inventory Management
Created a video training material for Contract Management System as alternative for face-to-face trainings which helped to save million dollars annually
Supported the system administration of Global Contract Management System
Facilitated Global Supply Chain Systems Trainings such as SAP Ariba, Contract Management, Inflation Model, Spend & Inventory Management
EDUCATIONAL BACKGROUND
Bachelor of Science in Information Technology – FEU Institute of Technology, 2008- 2012
AWARDS/CERTIFICATIONS
Shell Star Performer Awardee – Shell Business Operations Manila, Fiscal Year 2017
Shell Star Performer Awardee – Shell Business Operations Manila, Fiscal Year 2016
President, Leadership & Communications Club – Shell Business Operations Manila, Fiscal Year 2017
Emerson’s Top Performer – Emerson Philippines, Fiscal Year 2015
Emerson’s Top Performer – Emerson Philippines, Fiscal Year 2014
Core Member of Emerson’s Perfect Execution/Lean Program, Fiscal Year 2014 – 2016
Academic Scholar, FEU – Institute of Technology, 2010 – 2012
Public Relations Officer, FEU Student Coordinating Council, 2011 – 2012
ICT Trends, Class President, FEU – Institute of Technology, 2011 – 2012
Vice President for External Affairs, FEU – Institute of Technology, 2009 – 2010
4th Honorable Mention, Antipolo Lady of Lourdes School, 2007
TRAININGS
Data Storytelling Training – Data Seer/Data Science, May 27, 2019
Project Management Capability Training – Shell Business Operations Manila, Nov 23, 2018
Stakeholder Master Class – Shell Business Operations Manila, Oct 30, 2018
Resiliency Program – Shell Business Operations Manila, April 6-May 24, 2017
Effective Negotiation Techniques for Buyers – Philippine Institute for Supply Management, May 30 – 31, 2016
Collaborating for Success – Emerson Philippines, May 17-18, 2016
Supplier Negotiations and Business Unit Meetings, Shenzhen China and Korat Thailand, April 18-22, 2016
7 Habits – Franklin Covey, May 14-15, 2015
Conducted Supply Chain Systems trainings in Mumbai, India, April 6-10, 2015
Project Management Training – Asia Business Consultants Inc., March 9-11, 2015
Business Process Improvement – Emerson Philippines, February 9-10, 2015
Spanish Basic Class – Ateneo de Manila University, January – April 2014