Rollene C. Gabriel
Address: 2 Duong so 42 Thaodien Anh Phu District 2
Email Address: [email protected]

Objective:
• To work in a challenging surroundings as a waiter, demanding all my skills and effort, where I will be able to provide prompt and courteous service to the customer of a restaurant.
Summary of Qualification:
• Showed record of outstanding reliability.
• Capable to think without restraint and immediately resolve problems.
• Competence in anticipating and responding to customer needs.
• Contemptuously in providing excellent customer service.
Customer Relations:
• Performed a good and effective approach for advising customers on food and wine.
• Pay attention to what customer likes/dislikes to make appropriate suggestions.
• Sensed and responded to the moods and needs of each customers.
• Enriched customer to go back by consistently providing quick, well-timed, and professional service.
Teamwork/Problem Solving:
• Earned reputations as a valuable and cooperative co-worker was fair, honest, and professional service.
• Can manage and resolved problem, conflicts and time.
• Checked and re checked all my work ensuring I made no mistake during my end of the ingredients
• Maintain clean work spaces and equipmet to meet health and safety standard
Work Experience:
• Primavera Resort and Hotel in Philippines – Butler for one year
• Jollibee in Philippines – Service crew for six months
• La Bettola ITALIAN RESTAURANT -Service crew
• Tetra pak Production Coconut Water Product-Quality assurance
Personal Information:
Age: 20 years old
Birthdate: November 30, 1998
Birthplace: Sariaya, Quezon Philippines
Status: Single
Religion: Iglesia Ni Cristo (Church Of Christ)
Height: 5’7”
Weight: 50

Rollene C. Gabriel
Address: 2 Duong so 42 Thaodien Anh Phu District 2
Email Address: [email protected]
Mobile no. 0901039347
Objective
To advance my career as one of the biggest hotel chains in the world and to contribute to the local tourism industry.
Strengths
• Capability to complete and prioritizes tasks effectively
• Formal training in hotel service
• Sociable, Friendly and outgoing personality
• Ability to work independently
• Ability to work under pressure and multitask
• Great interpersonal customer service, and leadership skills
Experience
Butler, 2017-2018
Primavera Resort and Hotel, Philippines
Receptionist, 6 Months
Makati Shangri-La Hotel Manila,Philppines
La Bettola,Italian Restaurant
Quality Assurance,
Tetra Pak Production Coconut water product Company

Responsibilities
• Welcome and greet guests with great courtesy
• Manage room reservations
• Address guests concerns and special requests in a professional and personable manner
• Ensure that guests are settled comfortably in their rooms, makes necessary adjustment if needed
• Help guests with their things including luggage and other valuables
• Get transport for customer and reservations in local restaurants
• Answer telephone calls and transfer these to guest rooms
• Communicate with housekeeping and maintenance staff to ensure that great quality service is provided to guests
• Deal with complaints and problems

Education

College of Sciences, Technology and Communication, Philippines
Home Economics (Tourism)
High School Diploma
2016-2018
Canda National High School, Philippines
Moving Up Certificate
2012-2016

Personal Imformation
• Birthdate: November 30, 1998
• Birthplace: Sariaya, Quezon Philippines
• Status: Single
• Religion: Iglesia Ni Cristo (Church Of Christ)