ROMEO JR SEGUNDO
Mobile: (+971) 56 876 6421
E-mail: [email protected]

PROFESSIONAL AND PERSONAL VALUE OFFERED

A dedicated and passionate junior level HR and Administration professional with firm determination to building solid career path in the HR and Administration field focused on providing exceptional level of service. With wealth of experience in the Administration and Office procedures ensuring smooth flow of the organizational operations that strictly adheres to company standards and procedures. Strong work ethics and a can-do attitude where I make sure that I do not leave a job without making an improvement the way things are done.

CORE COMPETENCIES INCLUDE
• Reports Preparation • HRIS applications such as Apptivo and OrangeHRM • Microsoft office applications Proficient
• 7S Housekeeping Procedures • Office Management • Telephone Etiquette • Organizational Skills
• Personnel Records and Documentation • Administration Skills and Functions
• Familiarity with UAE Labor Law

WORKING HISTORY
The Nutcracker Roastery and Sweets Trading Company LLC
Administrative and Sales Associate
02.2016 -11.2016

• Appointed as the right hand of the company owners in running and supervising the business operations from administrative functions to sales coordination with customers and suppliers. Some of the responsibilities involved proper documentation and record keeping of confidential documents, clerical services, HR functions, updating the sales, revenue and expenditure reports and ensuring exceptional customer care experience.

Rustan Coffee Corporation (Starbucks Philippines)
Part-Time Barista Partner
09.2014–09.2015

• Demonstrated the so-called Starbucks Experience by following the company guiding principles through proper execution of prompt service, providing quality beverages and products.
• Part of the team in the district that has been awarded of “365 Days VOC of zero (0) customer complaints” which is only given to Starbucks stores that have achieved service excellence in sales, promotion and customer care.

Fortune Fook Yuen Teahouse Incorporated (Philippines)
HR and Admin Assistant
06.2012–04.2014

• Worked in the HR Department in providing passionate and proactive HR support services to the company and colleagues as guided by the organization’s philosophy.
• Provided assistance to our HR Manager in the recruitment and hiring process.
• Part of the organizing team who participated in the 5S housekeeping competition for medium-scale category to which our department has become a finalist in the said event.
• Collected applicant’s CV and screened according to the requirement of open positions.
• Source applicants through different job-based sites like jobstreet.com and indeed.com
• Attended different school job fair seminar to introduce the company and participate in the job search of soon to graduate professionals.
• Conducted reference and background checked the candidates for final evaluation.

Centro Escolar University (Philippines)
Office Admission Secretary
04.2010–05.2012

• Provided administrative and clerical services directly to the Program Head’s office.
• Greeted and accommodated students and guests with appointment to the Head’s office.
• Generated and organized student documents such as Curriculum, Certificate of Matriculation (COM), Student Report Cards, Transcript of Records and other pertinent documents for enrolment procedures.
• Provided personalized clerical and administrative services to head, faculty and students.
• Ensured proper documentation and filing of records of the office and students both electronic and hard copies.
• Provided general information to all concerned in the university regarding policies, procedures and guidelines.
• Ensured all the important documents for signatures were properly screened and organized in her table.

EDUCATION
Certificate in Human Resources and Administration
Filipino Institute – Burjuman Campus (Dubai, UAE)
Received the highest award “First Honor” in the entire class of HR and Admin Batch 2 during the 2nd commencement exercises last September, 2016.

BS in Hotel and Restaurant Management
Centro Escolar University – ISO Certified University (Philippines)
Graduated Cum Laude and received the university gold medal award in leadership last
April, 2014.

ACTIVITIES AND INTERESTS PARTICIPATED

• Certificate of Participation
“The Art of Innovative Hiring for SME’s – Panel Discussion organized by SocialDice and In5”
(November 22, 2016 at the In5 Innovative Centre Knowledge Village, Dubai UAE)

• Certificate of Attendance
“HR Summit and Exposition 2016 by Informa Middle East”
(November 14-16, 2016 at the Dubai International Exhibition and Convention Center)
Sessions attended:
 Aligning Employees and Business KPI’s for better Business Outcomes
 How to Enable Internal Talent Mobility
 How to Think, Eat, Move and Sleep for Peak Performance and Productivity ?
 Succession Planning : Risk Management in the Leadership Team
 Performance Management : Results Assurance and Creating a Culture of Feedback
• Certificate of Participation
“Business Psychology Workshop by Heriot-Watt University Dubai Campus”
(November 2, 2016 at Gloria Hotel, Dubai, UAE)

• Certificate of Participation
“Few Critical Challenges Facing HR Professionals Today ”
(October 22, 2016 at Park Regis Hotel, Dubai, UAE)

REFERENCES
To be provided upon request.