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Rommel Ong I.T. manager

Papua New Guinea
systems administrationSystems implementationsystems support

Rommel M. Ong
Sec.42; Lot13 Ogoa St.,
NCD, Port Moresby
Cell. (Mobile)# : +675-76168144
Email: [email protected]

Work Summary
 Almost 20 years of experience in I.T.
 Consultant, Project Manager, Systems administrator, I.T. Manager, Service Manager
 Systems Analysis, design and implementation
Professional Work Experience
Name of Company: ABLE Computing Ltd. (Papua New Guinea)
Duration: August 17, 2016 to Current
Position: Service Manager
 Manages I.T. infrastructure of the Papua New Guinea branches
 Ensures that the systems are available
 Ensures that all repairs/replacements are done and within the time period
 Monitors the copiers under Service Level Agreement
 Implementation of systems;
 Networking
 CCTV
 Local domain
Name of Company: DataBlitz Inc. (Philippines)
Duration: February 3, 2015 to August 2016
Position: I.T. and Technical Support Manager
 Manages infrastructure of the organization
 Ensures that the systems are available
 Ensures that all repairs/replacements are done and within the time period
 Consoles (PS4, Xbox, DS)
 Console peripherals
 Other PC peripherals (headsets, mouse, keyboards and others)
 Console and PC games
Name of Company: Yellow Cab Pizza Co. (Philippines)
Duration: March 2009 to November 2014
Position: IT manager
 Manages 3 sub-groups of IT Department
 Systems Support (Hardware / Software)
 Central office
 Stores
 Call center
 Systems Development/Implementation
 Microsoft Dynamics CRM – call center
 ISDN – hotline (Pancake / Yellow Cab)
 JIMAC – POS system
 LS retail – POS system
 HRIS – Timekeeping to Payroll
 Ordering system
 Microsoft Dynamics Navision
 Systems enhancement
 POS system
Rommel M. Ong
Sec.42; Lot13 Ogoa St.,
NCD, Port Moresby
Cell. (Mobile)# : +675-76168144
Email: [email protected]
 Timekeeping system (Biometrics)
 Systems/Network Management
 LAN
 WAN (VPN)
 System Analysis and designing for new systems to be developed
 Decision making on the IT and systems’ concerns for the company
 Coordination with existing partner for SLA
Name of Company: STI Education Services Group, Inc. (Philippines)
Duration: April 2005 to March 2009
Position: Systems Administrator
MIS/IT Group
 Responsible in systems administration
 Great Plains
 HRIS
 Citrix
 Internal systems developed
 Customization of reports using report writer
 Advanced Financial Analysis
 FRX
 Crystal reports
 Microsoft Office
 Database Administration
 MySql
 MS-SQL (7, 2000 and 2005)
 Centura
 Pervasive
 Provide training internal with the different series of systems handled
 Maintenance of PC based hardware
 PC troubleshooting
 Support for other internal systems
 System Analysis and designing for new systems to be developed

Name of Company: Digital Dimensions, Inc. (Philippines)
Duration: July 1998 to April 2005
Position: Consultant/Implementation Specialist
Systems Integration Group
 Responsible in project implementation to systems turnover
 Accounting software (Great Plains software)
 POS (IGourmate)
 Customization of reports
 Provide training to the clients with the different series
 Accounting software (Great Plains software)
 POS (IGourmate)
 Assistance for the clients (e.g. online and on-site support)
 Maintenance of hardware used by Great Plains Dynamics software
 Installation of network environment to be used for Great Plains Dynamics
 PC troubleshooting
Skills
 Familiar with the basics of Accounting principles
 Familiar with the management principles
 Knowledgeable of PC trouble shooting
 Knowledgeable in networking (LAN/WAN)
 Familiar with Microsoft Great Plains Dynamics
 Familiar with Microsoft Dynamics CRM
 Familiar with Microsoft Dynamics Navision and LS retail
 Familiar with the basics of HRIS principles
Seminars/Training attended
 IBM Technical training
Trouble shooting Thinkpad and Xservers
 Linux training
Learned the basic of Linux principles
 SQL 2005
Learned the basic of SQL 2005 principles and database management
 Leadership and Management basic principles
Learned Leadership and Management basic principles
 Culture on personal excellence
Learned how to achieve personal excellence
 Project Management Class
Project Management 2-days training
 Toshiba Way (Copiers)
Setup/Configuration of Toshiba copiers
 DELL products orientation
Product orientation of DELL products (Laptop,desktop,server,network and storage)
Educational Background
Tertiary Bachelor of Science in Commerce major in Computer Information Systems Management
June 6, 1994 – May 15, 1998
Asia Pacific College
Magallanes Village, Makati City, Philippines 1232
Bachelor of Science in Engineering major in Mechanical Engineering
June 7, 1993 – March 18, 1994
University of Sto. Tomas
Manila City, Philippines 1008
Secondary High School Graduate
June 5, 1989 – March 19, 1993
Blessed Elena Academy
Pasay City, Philippines 1300
Primary Elementary Graduate
June 6, 1983 – March 17, 1989
Blessed Elena Academy
Pasay City, Philippines 1300