ROSELYN OBLIGAR-CADIZ
O943 057 1657

Poblacion, Altavas, Aklan 5616

Present Address: Taytay, Rizal

Email Address: [email protected]

Objective
To obtain a management position, in which I am given the opportunity to play a direct role in the unlimited growth and success of solid organization.
To enhance my educational and professional skills in a stable and dynamic workplace. And can utilize the knowledge and experience I have acquired to effectively contribute to the attainment of its goals and objectives
I bring a unique skill set to the executive management level, with creative and out-of-the-box thinking combined with solid goal-oriented planning.
Skills & Abilities
Computer Proficient

Can use and speak the English language effectively

Can effectively do customer relation

Can personally Teach and Train with given modules or presentation

Can turn around problem stores by planning, organizing and implementing

Able to coach individuals or team members

Critical thinker and problem analyze

Able to direct team and adapt to development

Lead Store Team to its objectives and goals
Experience
ABS CBN – Bayan:  June 15- September 28,2009
Field Treasury Assistant, ABS CBN

§  In charge of filling and monitoring of funds, OR’s, Project Folders and office forms.

Social and Enterprise Development Officer

§  In charge of client’s selection and communicating all transactions between clients and ABS CBN

Hershey’s Philippines Inc/ Quantum Foods Inc.: April 26- 28,2008
Sampler, Hershey’s Philippines

§  In charge in promoting to the customers the new compound products of Hershey’s

Hershey’s Philippines Inc/ Quantum Foods Inc.: May 4- 8, 2010
Sampler, Hershey’s Philippines

§  In charge in promoting to the customers the new compound products of Hershey’s

Goldilocks- Harvest Wheat Baked Foods: May 18 to November 17, 2010
Store Crew- Operation, Goldilocks Philippines

§  In charge in all operation of the store, both in dining area, kitchen area and for the cake reservation. I am also in charge of suggestive selling to the customers

Mang Inasal Philippines (JFC): September 4, 2017 to Present
Certified Internal Quality Assessor- Mang Inasal Philippines, Inc.

A.      Serves as Quality Management Partner in providing strong support to the learning and growth of Mang Inasal by ensuring effective execution of our Passion for Quality Excellence, Unyielding Quality Advocacy.

Conduct FSC and Restaurant Operating System Audit to systemwide Mang inasal.

Mang Inasal Philippines (JFC): December 6, 2010 – November 15, 2011
Assistant Restaurant Manager- Mang Inasal Company Owned Store

§  In charge in all operation of the store in terms of People Management and development.

§  Ensure completeness of manpower and conduct Certification of crew member

§  Conceptualize and ensures motivational program for crew are properly implemented

§  Ensure High performance on Food Quality, Authentic Service and Cleanliness

§  In charge in strategy development and deployment by creating a sales orientation and marketing orientation among store team leading them in defining customer needs and sales opportunities.

Mang Inasal Philippines (JFC): December 10,2011 – Present
Restaurant Manager- Mang Inasal Company Owned Store

A.In charge on People Management and Development

§  By leading store team in creating atmosphere that reinforces Core values

§  Ensures achievement of targeted competency levels of Managers

§  Audits effective implementation of Management training systems

§  Train and Certify the Assistant Managers. Approves and ensures implementation of individual development plans (IDP’s).

§  Proper delegation of key results areas among team members. Ensures proper implementation on HR Policies and guidelines

B.In charge in Food, Service, Cleanliness Target Achievement

§  By defining customer satisfaction results Targets, FSC Targets and Quick Service Restaurant Level

§  Ensures store high compliance on Food Safety, Production Process and Food Quality

§  Works with Assistant Manager to ensure that all operations processes to support FSC needs are integrated & effectively implemented by assigned managers.

§  Conduct Food, Service and Quality Management System Audit

C. In charge in Feedback Management System

§  Monitors and tracks FSC Feedback, assessments and audit results.

§  Handles store Crisis Management and escalates to Area Manager if deemed necessary

D. In charge in Profit Target Achievement

§  Prepares Store Profit & Loss Budget

§  Defining strategies & improvement initiatives to achieve variables cost target

§  Works with team to ensure effective implementation of P & L improvement program and activities.

§  Handles store business reviews & continuous seeks ways to improve Profit & Loss results

E. In charge in Operational Management & Improvements

§  Ensures CASH CONTROL POLICIES in in place

§  Designing specific Business channel Program (Delivery Service, Bulk Order and Take out)

§  Ensures store compliance with government requirements such as store permits & licenses.

§  Ensure store adherence to Company Operations Systems, Policies, Procedures and standards that is Security, Safety, Office and other reportorial and administrative requirements

F. In charge in Strategy Development & Development

§  Defines & achieve store Sales targets. Creates a sales and marketing orientation among the store team by leading them in defining customer needs and sales opportunities.

G. In charge in Information Management

§  Ensures proper dissemination of a memos and updates.

H. Serves as HR’s Partner in providing strong support to the learning and growth of store teams by ensuring effective execution pf our Training Systems to guarantee effective learning and growth.

§  In charge in Training Systems Implementation for Crew Trainee Program by ensuring training components of the store conforms to the set guidelines.

§  Certifies Training Manager of the store on Crew Training Program and Process

§  Measures and tracks district Training Manager progress

I.In charge on NEW Product and System Training (NPT)

§  Drives readiness of the store for new product and system and immediately address possible challenges in the store.

§  Coaches the Training Manager in effective implementation of new products through Training Roll out, New Product Simulation and New Product Certification.

J. In charge on Assistant Restaurant Manager Trainee Program

§  Ensures that Management Trainee fully understands the concept of floor control through store exposure.

§  Validates activities done by the Management Trainees using the Floor Control Checklist

§  Certifies the Management Trainee in Floor Control

§  Provides feedback, observation and recommendation that are related to floor control training and certification.

K. In charge to Total Quality Excellence

§  Leads Quality Consciousness by ensuring that all stores through alignment and consistent compliance with the FSC Standards

§  Helps the store improving the Food, Service, Cleanliness through store audit, coaching and monitoring of action plans

Mang Inasal Philippines (JFC): September 4, 2017 to Present
Certified Internal Quality Assessor- Mang Inasal Philippines, Inc.

B.      Serves as Quality Management Partner in providing strong support to the learning and growth of Mang Inasal by ensuring effective execution of our Passion for Quality Excellence, Unyielding Quality Advocacy.

Conduct FSC and Restaurant Operating System Audit to systemwide Mang inasal.
Trainings & Seminars
Certification on Restaurant Management Program
May 15, 2018 to Present

Jollibee Food Corporation University (JFCU)

Ateneo Graduate School De Manila

Faculty Certification Process
July 2 to 5, 2018

Basic Occupational Safety and Health (BOSH)
August 22,23,24 & Sep. 1, 2016

Restaurant Manager Trainee Program
March 28, 2017

Mang Inasal Philippines, Inc.

Communicating to Leadership Success
September 6, 2016

Service Image Integration Workshop
September 7-8 , 2016

Basic Oral and Written Communication Program
July 19, 2016

The 7 Habits of Effective People
September 3-5, 2016
Education
Western Institute of Technology – Bachelor of Arts Major in English
Iloilo City, Batch 2010

Altavas National School
Aklan, Batch 2006

Altavas Elementary School
Aklan, Batch 2002
Interest
Reading Motivational book, Writing Easy, Listening Music

Really love to give advices and coaches, Cooking and Travelin
Leadership
Area FSC Lead Year 2015 by guiding and leading area Performance to be on Top.

Best Training Coach Year 2016
References
 

Concessa Lavadia

Mang Inasal Area Manager

0916 690 7285

Edna Luz Dela Cruz

Mang Inasal Area Manager

0998 594 7886

Star Balane

L & D Office

0998 849 6026