Roselyn Naval Canuto
Dubai, United Arab Emirates
Cell No: 971-553182357
Career Objective
My goal is to become associated with a company where I can utilize my skills and
gain further
experience while enhancing the company’s productivity and reputation.
Highlights of Qualifications
– Exceptional customer service skills
– Strong sales and upselling skills
– Great communication skills
– Dedicated and reliable employee
– Professional attitude at all time
– Able to establish rapport with the client.
– Able to work any shift.
Working Experience
Azadea Group LLC
(Paul Café)
www.paul-bakeries.com
Company Description
PAUL’s success story dates back to its start as a humble bakery in northern France over 125 years ago. Enormous respect for tradition and use of the finest quality ingredients have made Paul what it is today – a very successful international brand, part of Frances’s culinary and cultural heritage, catering to the French way of life in its selection of bread viennoiseries, patisseries, sandwiches, soups, and salads, plus a selection of signature French dishes. The value of quality fresh produce is at the heart of its success.
Working from Sept 30th, 2013 to till date
Counter Sales Associate
Duties and Responsibilities
– Greet and serve walk-in customers providing high-level service through product
knowledge and based on the set procedures.
– Process the orders received from waiters and set them according to serving standards then ensure they are presented to customers within the serving timeframe.
– Receive the daily orders, check the items according to the order specifications, display them in the presentation fridge and replenish regular while maintaining hygiene and
presentation standards.
– Take part in the opening and closing duties in compliance with the norms and internal procedures.
– Maintain and report all records such as; the daily training, taste panels, and wastage forms and report any complaints or operation issues to the manager
– Receive and handle cash payments including exchange and money transaction while following the set policies.

Place orders for needed products from the stock-keeper in coordination with the restaurant manager/Assistant Manager
– Receive and prepare to take away orders making sure they are wrapped according to standards and take special orders from customers.
– Ensure all operation details are clearly communicated to the team as part of maintaining a proper handover process detailed in the log book
– Ensure a clean environment by implementing hygiene practices such as clean as you go policy and sanitation of the counter display.
Ameja Printing Service
Makati City, Philippines
Tel: 896 4707
Working from Jan 21st, 2013 to Sept 27th, 2013
Secretary
Duties and Responsibilities
– Produces information by transcribing, formatting, inputting, editing, retrieving, copying and transmitting text, data, and graphics.
– Organizes work by reading and routing correspondence; collecting information; initiating telecommunications.
– Maintains department schedule by maintaining calenderers for department personnel, arranging meetings, conferences, teleconferences, and travel.
– Completes requests by greeting customers, in person or on the telephone, answering or referring inquiries.
– Maintains customer confidence and protects operations by keeping information
confidential.
– Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
Arrow Boutique
Philippines
Working from Dec 2012 to Jan 2012
Seasonal Sales Associate
Duties and Responsibilities
– Ensuring high levels of customer satisfaction through excellent sales service
– Assessing customers needs and providing assistance and information on product
features.
– Welcoming customers to the store and answering their queries
– Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis – Actively seek out customers in store
– Remain knowledgeable on products offered and discuss available options.

– Team up with co-workers to ensure proper customer service – Build productive trust relationships with customers
– Comply with inventory control procedures.

Robinsons Department Store
www.robinsonsdepartmentstore.com.ph
Working from March 2nd, 2012 to July 29th, 2012
Information Clerk/Sales Clerk
Duties and Responsibilities
-Main responsibility is to attend to all the customers’ inquiries and answer the incoming/ outgoing calls within the department.
-Operate the sound system and paging system of the department store. -Filling of documents.
-Monthly inventory of office supplies.
-Accomplished the monthly Purchase Order for the requisition of office supplies. -Printing of office forms.
Surplus Marketing Corporation
SM Taytay (surplus Shop)
SM Masinag (Surplus Shop)
Working from April 2010 to Aug 2011
Selling Assistant
Duties and responsibilities
– Major responsibility was to generate sales, reached the everyday sales – Being the OIC of the selling personnel/ sales clerk, I need to monitor the sales performance of each selling personnel.
– Assign sales quota for sales person
– In charged in the display of merchandise.
– Monitor the cleanliness and orderliness of selling area. – Random inventory of merchandise
– Cash reliever.
– Give updates/ inform regular customers on sales promotions or upcoming sales events. – In the absence of store manager/supervisor, I was in charge of the management of store operation.
Accenture
Mandaluyong City, Philippines
Working from June 2007 to September 2007
Data Analysts
Duties and Responsibilities
– As a data analyst, our main responsibility was to review and evaluate the health claims submitted by the health provider, if the claims were covered by the health plan of the member and if it was subject for disbursement.
– Attend to several seminars or training to update work knowledge. – Coordinate with the team to achieve assigned quotas.

Educational Background RIZAL TECHNOLOGICAL UNIVERSITY Bachelor of Science in Business Administration Major in Marketing
March 30th, 2007
Personal Information
Name : Roselyn Naval Canuto Date of Birth : March 30th, 1985 Gender : Female
Marital Status : Married
Nationality : Filipino
Language Known : English, Tagalog Passport Information
Passport No : EB8052642 Date of issue : May 7th, 2013 Date of Expiry : May 6th, 2018 Declaration
I hereby declared that the above information is true and correct to the best of my knowledge of belief.
Reference
Available upon Request.