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Rosemarie Dorico Customer Service

Philippines
Good Communication skill MS Office skill

ROSEMARIE SUMAYOP DORICO

#3239 Zapote st, Brgy. Olympia Makati City 09279322432 [email protected]

OBJECTIVE:
To secure a responsible career opportunity, where I can fully utilize my training, skills, and working experience while making a significant contribution to the success of my employer.

SKILLS AND PERSONAL TRAITS:
Communication skill
MS Office skill
Customer service oriented
Knowledge in hotel and restaurant services
a patient and enthusiastic
Willingness to learn new things
Self-motivated and hardworking

EXPERIENCES:
Convergys Phil. (Customer/technical support representative|| 2014-Present)
6797 Ayala Avenue Corner V.A. Rufino St, Ayala Bel-Air, Makati, 1226 Metro Manila
Lido de Paris hotel (internship-360hrs|| 2013-2014)
Food attendant/ Room attendant 1036 Ongpin Street Santa Cruz, Manila, Philippines
Emperor Kingdom Hotel and Restaurant (Internship-150hrs||2013) Food attendant/ Room attendant
Ongpin St., Sta. Cruz, Manila
Mex ‘Em up Grill (Internship-250hrs|| 2012)
Food attendant Robinson’s Tacloban City, Philippines

EDUCATIONAL BACKGROUND:
Tertiary: Bachelor of Science in Hotel and Restaurant Management Colegio De San Lorenzo Ruiz De Manila Of Northern Samar J.P Rizal St. Catarman, Northern Samar 2010-2014
Secodary: Catarman National High School Catarman, Northern Samar 2006-2009
Primary: Catarman II Central Schhol Catarman, Northern Samar 2000-2006

AWARDS AND ACHIVEMENT:
Housekepping NC2
Berlitz Passer
Best in thesis and Best research presenter : entitled ”LEADERSHIP STYLES IN RESTAURANT MANAGERS IN CATAR MAN, NORTHERN SAMAR

TRAINING AND SEMINARS ATTENDED:
Employment enhancing seminar(Feb. 28, 2014) NSPESO Conference room, Capitol sites, Catarman, Northern Samar
National certificate II Housekeeping (October 17, 2012) East pacific Central College
Basic Communication Workshop (July 5-6, 2013) Meuw’s FM station ground, Catarman, Northern Samar
Seminar on Healthy Cooking and Food Costing ISO 9000 University of Eastern Philippines Hostel, Catarman, Northern Samar
Seminar on the Legal Aspect of Hospitality industry (oct. 26, 2010) St. Lorenz Hotel, Catarman, Northern Samar

PERSONAL INFORMATION:
Date of Birth: May 20, 1993

Place of Birth: Catarman, Northern Samar

Age: 25

Gender: Female

Religion: Roman Catholic

Citizenship: Filipino

Civil Status: Single

Height: 5’2

Weight: 49 klb.

Languages and skills in Speaking and Writing: English, Tagalog and Waray

REFERENCES:
Available upon Request

ROSEMARIE S. DORICO

Experience

Aug 18,2014/present Customer service at Convergys phil.