· Helps customers in securing passports and visas.
· Answers phones professionally, courteously and promptly.
· Books and issues domestic and international airline tickets.
· Make reservations for air travel, hotels, tours and cruises for individual and corporate clients.
· Helping clients with travel planning, making accurate and cost effective travel arrangements while providing excellent customer service.
· Completed all ticketing, secured payments and submitted all monies and paperwork to accounting department.
· Secure new clients and retention through customer service provided.
· Prepares and issues invoices
· Filing, photocopying and general administrative duties.
· Achieved annual sales target.