DUTIES/RESPONSIBILITES:

·         Helps customers in securing passports and visas.

·         Answers phones professionally, courteously and promptly.

·         Books and issues domestic and international airline tickets.

·         Make reservations for air travel, hotels, tours and cruises for individual and corporate clients.

·         Helping clients with travel planning, making accurate and cost effective travel arrangements while providing excellent customer service.

·         Completed all ticketing, secured payments and submitted all monies and paperwork to accounting department.

·         Secure new clients and retention through customer service provided.

·         Prepares and issues invoices

·         Filing, photocopying and general administrative duties.

·         Achieved annual sales target.