Roshan James

DOB – 30th Jan 1985

Phone: +971522697949

Mail ID:  [email protected]

Address: Al Mankhool, Bur Dubai, UAE.

Overview

Highly skilled professional with 8+ years of experience in channel sales and sales operation which involves company personnel including support, service, and management resources to meet partner performance objectives and partners’ expectations in the retail industry. Highly dedicated, result-oriented professional with good communication, presentation and interpersonal skills ability to drive sales campaign response rates and execute successful product launches.

Core Competencies

·         Act/Lead with Human Sensitivity: Demonstrate respect, develop subordinates and enrich team dynamics.

·         Demonstrate Entrepreneurship: Take initiatives; focus on customer and improve business performance.

·         Interact Effectively: Listen and communicate effectively, actively network and social bonding.

·         Right Call: Effectively blend knowledge, experience, wisdom and decisive action.

·         Ownership: Committed, responsible and provide solutions.

·         Facilitate Success: Team motivation, engagement and accomplishment.

Relevant Skills

Channel Sales and Marketing

·         Self-reliant, self-motivated, ability to achieve goals & meet deadlines with moderate to no supervision.

·         Immense knowledge in sales management.

·         To lead a team and provide inspirational solutions.

·         Industry knowledge in retail sales experience sourcing capabilities.

Management

·         Managing the budget and ensure machinery and equipment’s used have ability to produce goods and services for the client at an acceptable standard.

·         Accustomed to manage multiple concurrent assignments while meeting deadlines and demanding quality execution.

·         Devising & implementing pre & post marketing activities for successful launch of new products.

·         Quick decision making skills, through available sources in critical situations.

·         Co-ordinate with the quality assurance personnel to ensure that products meet an acceptable standard and generate positive feedback from clients.

Software Tools

·         Proficiency in Microsoft Office (Word, PowerPoint, Excel).

Professional Background

New Direction (Aug’15 – Sep’16)13

Assistant Manager – Channel Sales (B2B)

Product: Food Spices & Stationary

Roles & Responsibilities:

·         Responsible for mapping the Chennai market.

·         Establish productive, professional relationships with key personnel in assigned partner accounts.

·         Coordinates with the quality assurance personnel to ensure that the goods meet an acceptable standard and generate positive feedback from clients.

·         Coordinate the involvement of company personnel, including support, service, and management resources, to meet partner performance objectives and partners’ expectations.

·         Sell through partner organizations to end users in coordination with partner sales resources.

·         Lead solution development efforts that best address end user needs, while coordinating the involvement of all necessary company and partner personnel.

Lifestyle International Pvt. Ltd (Oct’14 – July’15)8

Assistant Manager – Institutional sales (B2B)

Product: Gift Cards & Furniture

Roles & Responsibilities:

·         Handling corporate business for southern region. Responsible for end to end client servicing for existing as well as new acquisitions in the corporate sector.

·         Working closely with Architects and Interior Designers to create specific deals and packages for institutional clients.

·         Responsible for monthly targets on Institutional sales.

·         Coordinate the involvement of company personnel, including support, service, and management resources, to meet partner performance objectives and partners’ expectations.

·         Proactively assess, clarify and validate partner needs on an ongoing basis.

MRF Ltd Sports Good Division (June’11 – Oct’14) 39

Sales Supervisor – Channel Sales Management

Product: Cricketing Gears. Markets: North, West & East

Roles & Responsibilities:

·         Market Research and mapping of potential clients, negotiating and empanelling dealers to promote products.

·         Design tailor fit offers for different dealers depending up on their potential.

·         Responsible for achieving sales target – individually, with advance payment.

·         Coordinate with the quality assurance personnel to ensure that the goods meet an acceptable standard and generates positive feedback from clients.

·         Establish productive, professional relationships with key personnel in assigned partner accounts.

·         Coordinate the involvement of company personnel, including support, service, and management resources, to meet partner performance objectives and expectations.

·         Meet assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.

·         Manage potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.

·         Ensure partner compliance with partner agreements.

·         Drive adoption of company programs among assigned partners.

International & Skill Travel Pvt. Ltd (Aug’10 – May’11) 8

Business Development Manager

Product: Concept Selling / Holliday packages

Meru Consultants & Technologies Pvt. Ltd (Sep’08 – Aug’10)23

Business Development Exec

Product: Software Sales /ERP Software/ HR Services

JobsDB.com (June’07 – May’08)11

HR Associate

Profile – Recruitment and Selection process

Academics:

·         Bachelor of Commerce (2003 – 2006) – Loyola College ABC University.

Declaration: I hereby declare that the information provided above is correct and true to my knowledge and I shall discharge my duties to the entire satisfaction of my Superiors.

Roshan James